Infrastructure Engineer; M365 - Driver and Vehicle Licensing Agency

Job Summary

As an M365 Engineer, you will play a vital role in supporting the DVLA's digital workplace by providing technical expertise across the full Microsoft 365 ecosystem.

You will maintain, optimise, and enhance key Microsoft 365 services including Exchange Online, SharePoint Online, Teams, One Drive, Defender, Purview, Power Platform, and the M365 wider suite. Your work will help ensure these services remain secure, scalable, and aligned with the needs of the organisation. A key part of the role involves using Power Shell to automate routine tasks, streamline administration, and improve the efficiency and consistency of M365 operations.

The role focuses on technical support, administration, and solution enablement, empowering teams across the organisation to make effective use of Microsoft 365 tools. You will work closely with business areas, including our Strategy and Policy teams, to ensure staff have the reliable, well‑managed platforms needed to deliver engaging, collaborative, and efficient digital workplace experiences.

• Ensure services are delivered and used as required
• Work with and support colleagues to provide infrastructure services.

Are you passionate about technology and automation?

Do you have IT experience and are ready to embrace a new challenge?

• Deep Technical Understanding of Microsoft 365 Services
• Strong Troubleshooting & Analytical Skills
• Works confidently with other teams and builds strong rapport
• Comfortable with gathering accurate requirements and engaging with stakeholders

This role is full time only. Full time roles at DVLA consist of 37 hours per week.

Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available, and you should discuss this with the vacancy holder before applying.

This role is suitable for hybrid working, which is a non‑contractual arrangement where a combination of workplace and home‑based working can be accommodated subject to business requirements.

The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (the location cited in the advert) or, when required for business reasons, in another office/work location. There may be occasions where you are required to attend above the minimum expectation.

If you have a question about hybrid working, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role. To contact the vacancy holder, please use the job contact details listed under 'Contact point for applicants'.

Please take note that DVLA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check. To allow for meaningful checks to be carried out, candidates will be required to have at least 5 years continuous residency in the UK. All applicants for this role must ensure that they meet this minimum residency requirement - if you do not, your application will be withdrawn.

At DVLA, licensing is just the start. Every project you implement, touch and deliver has a ripple effect that'll wash across the nation. Here the work you're doing has the capacity to change the way 50 million people interact with our services. As we aim to keep our roads some of the safest in the world, our innovative, transformative digital‑led services help optimise a nation of individuals and business every single day.

To see how our people are transforming our digital services, head over to our DVLA Digital Services Blog and, to understand more about the great opportunities and benefits of working at DVLA read our Inside DVLA blog.

Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here

25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday

Flexible working options where we encourage a great work‑life balance.

Read more in the Benefits section below!

Find out more about what it's like working at Driver and Vehicle Licensing Agency - Department for Transport Careers