Infrastructure Engineer; M365 - Driver and Vehicle Licensing Agency - HEO

Infrastructure Engineer (M365) - Driver and Vehicle Licensing Agency - HEO

£35,663 and an additional £3,500 allowance
Published on

Full-time (Permanent) £35,663 and an additional £3,500 allowance
Published on 24 February 2026

Are you passionate about technology and automation?

Do you have IT experience and are ready to embrace a new challenge?

If so, we’d love to hear from you!

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

As an M365 Engineer, you will play a vital role in supporting the DVLA’s digital workplace by providing technical expertise across the full Microsoft 365 ecosystem.

You will maintain, optimise, and enhance key Microsoft 365 services including Exchange Online, SharePoint Online, Teams, One Drive, Defender, Purview, Power Platform, and the M365 wider suite. Your work will help ensure these services remain secure, scalable, and aligned with the needs of the organisation. A key part of the role involves using Power Shell to automate routine tasks, streamline administration, and improve the efficiency and consistency of M365 operations.

The role focuses on technical support, administration, and solution enablement, empowering teams across the organisation to make effective use of Microsoft 365 tools. You will work closely with business areas, including our Strategy and Policy teams, to ensure staff have the reliable, well‑managed platforms needed to deliver engaging, collaborative, and efficient digital workplace experiences.

Your responsibilities will include, but aren’t limited to:

• Ensure services are delivered and used as required
• Work with and support colleagues to provide infrastructure services.

For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Required experience:

To be successful in this role you will need to have the following experience:

• Deep Technical Understanding of Microsoft 365 Services
• Strong Troubleshooting & Analytical Skills
• Works confidently with other teams and builds strong rapport
• Comfortable with gathering accurate requirements and engaging with stakeholders

At DVLA, licensing is just the start. Every project you implement, touch and deliver has a ripple effect that’ll wash across the nation. Here the work you’re doing has the capacity to change the way 50 million people interact with our services. As we aim to keep our roads some of the safest in the world, our innovative, transformative digital‑led services help optimise a nation of individuals and business every single day.

To see how our people are transforming our digital services, head over to ourDVLA Digital Services Blog and, to understand more about the great opportunities and benefits of working at DVLA read our Inside DVLA blog .

This role is
full time only
. Full time roles at DVLA consist of 37 hours per week.

Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available, and you should discuss this with the vacancy holder before applying.

This roleis suitable for hybrid working, which is a non‑contractual arrangement where a combination of workplace and home‑based working can be accommodated subject to business requirements.

The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (the location cited in the advert) or, when required for business reasons, in…