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Service Desk Analyst — 1st-Line IT Support

Job in Swansea, Swansea County, SA1, Wales, UK
Listing for: Government Recruitment Service
Part Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
  • Government
Job Description & How to Apply Below
Position: Service Desk Analyst — Flexible 1st-Line IT Support
A government agency is seeking a Service Desk Analyst in Swansea, providing a friendly first-line service for IT support. The role involves logging, updating, and resolving service requests effectively. Ideal candidates will have excellent attention to detail and strong communication skills. Benefits include a generous pension contribution, flexible working, and up to 30 days of annual leave. This position is a great opportunity to make an impact while working in a supportive environment.
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