Service Coordinator

We are looking for a passionate and motivated Service Coordinator to join our mental health supported living services in the Swansea area.

This rewarding role is perfect for someone who is values‑driven, empathetic, proactive, and committed to improving the lives of others.

As a Service Coordinator, you’ll help ensure high‑quality, psychologically informed support is delivered to individuals in our services, while working closely with our teams to create positive, safe and thriving environments.

Role:
Service Coordinator Pay: £26,712

Contract:

Full-time, 35 hours per week, Permanent

Location:

Swansea You will require a Full UK driving licence We do not offer sponsorship Closing Date:
Thursday 12th February 2026 at 12pm Interview Date:
Thursday 26th February 2026 About The Role As a Service Coordinator, you will play a key role in the coordination of supported living services for adults with mental health needs.

Provide leadership through supervision, staff development, and people management.

Promote a culture that reflects kindness, trust, innovation and accountability.

Contribute to rotas, risk assessments, recruitment, training and health & safety.

Ensure services meet and exceed requirements.

About You You will be enthusiastic, compassionate and committed to delivering high‑quality support.

You bring:
Experience working within mental health services (supported living desirable). Empathy, excellent communication, and strong interpersonal skills.

A proactive, positive attitude and the ability to lead others.

IT proficiency and confidence using organisational systems.

We strive to be a diverse and inclusive organisation, a place where we can all be ourselves.

Our customers come from all walks of life and so do we.

We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our organisation stronger.

We want you to live our values through your attitude and behaviours towards colleagues, tenants, and stakeholders.

It is essential that you champion and demonstrate these Values in all you do.

Kind Trusting Accountable Innovative We welcome previous experience working as:
Support Worker, Senior Support Worker, Housing Support Officer, Recovery Worker, Key Worker, Social Care Worker, Mental Health Practitioner, Team Leader or any role where you have gained transferable skills in support, coordination, leadership or care.

Why Join Us? 28 days annual leave (excluding Bank Holidays), rising to 33 with long service Free DBS Free Healthcare Cash Plan 24/7 Employee Assistance Programme Eligibility for Blue Light Card Fully funded training & career progression Life Assurance - 3x salary Pension scheme with up to 8% organisation match Enhanced sickness and maternity/paternity pay

How to Apply

If you're ready to take on a meaningful and fulfilling opportunity as a Service Coordinator, apply today and help us create supportive, thriving communities.

Please feel welcome to contact Joanne Richards, Team Manager on  who will be happy to answer any questions you may have about this role.

Find more information please read the Recruitment Pack which is available to download via the link below and apply by clicking on the 'apply now' tab found on this job vacancy on our website current vacancies.

About Us We are a registered social landlord (RSL) based in Swansea.

We were established in 1975 to meet the housing needs of families, older and more vulnerable people.

We manage over 2,800 high quality affordable homes, and provide a range of services

• including the development of new homes
• to people and communities across Swansea, Carmarthenshire, Neath and Port Talbot, Ceredigion and Pembrokeshire.

We are an ambitious and well-established independent housing association.

We have strong local roots, a reputation for providing quality homes, and a track record for making a positive difference in our local communities.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).