Scheme Support Officer - waking nights

Overview

Who are Codi Group?

Codi is a not-for-profit with a big heart and an even bigger mission. As Wales’ largest provider of housing, care, and support, we’re here to help people live well, feel supported, and rise to their full potential. Every day, our teams support nearly 17,000 individuals across Wales with services that make a real and uplifting difference to their everyday lives. Our name says it all: ‘Codi’ means rise in Welsh.

It reflects who we are, where we come from, and our ambition to lift expectations, lift communities, and lift each other.

About The Role

Swansea Young Persons service provides temporary accommodation to young people aged 16-24 who are experiencing homelessness. The service delivers intensive housing related support to individuals who are ready to gain independence and a tenancy of their own.

As a Waking Night Young Persons Scheme Support Officer, you will play a crucial role in ensuring the safety and well-being of the young people in our service throughout the night. You will provide emotional and practical support, assist with any issues that may arise during the night, and contribute to a calm and stable environment.

• Empower individuals with the knowledge and tools needed to live independently.
• Address complex behaviours and needs, including alcohol misuse, mental health issues, substance misuse, and offending behaviour.
• Work with a wide range of personalities and behaviours, including individuals who may be resistant to support.
• Adapt your approach to effectively engage with a diverse clientele.
• Undertake lone working, requiring strong communication skills, resilience, and confidence to work on your own initiative.

To excel as a Scheme Support Officer, you don't necessarily need previous experience or specific qualifications. Instead, this role requires:

• A passion to work with and enable people to live as independent a life as possible
• An enthusiasm and passion for making a difference to people’s lives
• A strong initiative and ability to work alone as well as being a great team player
• Ability to deal with conflicting and difficult situations

Full list of duties can be found in the Job description.

At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.

• £24,531.00 FTE (£12.75 per hour) 20hrs per week - £13,260.00
• Pension Choices:
• Defined Contribution (DC) Scheme with matched contributions up to 10%.
• Defined Benefit (DB) 1/80th of final salary for every year of service.
• 3 x Life Cover linked to pension membership
• Saving scheme with competitive interest rate
• Give As You Earn scheme for tax efficient charity donations
• From 1st April 2026 the option to be either weekly or monthly paid.

• 26 days holiday, pro rata entitlement plus Bank holidays. Rising to 27 days after 1 year of service or cash equivalent of 1 day’s annual leave.
• Maternity & Adoption Leave: 20 weeks
• Paternity Leave: 3 weeks

• Sick Pay, rising with length of service up to 6 months full pay after 4 years.
• Eyecare:
  Up to £100 reimbursement towards eye tests and glasses.
• Free counselling, coaching, wellbeing team, and OH service to all colleagues
• Annual Health Check
• Health Cash Plan

• Mileage paid at 45p plus 5p per passenger per mile
• Cycle to Work Scheme

• Continuous professional training and development
• Leadership development programmes
• Professional memberships needed for your role are reimbursed
• Career coaching
• Support with funding and time for qualifications

• Long Service Awards
• Blue Light Card Eligibility giving discounts at 15,000 brands.
• Colleague Discount platform

At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are:
Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us and we encourage you to apply now.

If you would like any support with your application or to discuss any adjustments that you may require to support your application process, please contact  or

If you have the skills and experience required, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly.