Private Banking Manager

We now have an exciting opportunity at the Swansea branch for a highly motivated Private Banking Manager. You will be responsible for the maintenance and development of a customer portfolio, the winning and onboarding of new customers through proactive business development, and full responsibility for all aspects of customer relationships (excluding Regulated Mortgage activity). This includes preparing credit applications, customer analysis, annual reviews, documentation completion, covenant compliance and profitability.

• Responsible for the maintenance and development of a portfolio of private banking customers, building relationships and ensuring customer satisfaction through excellent service.
• Identify, meet and win prospective new customers/introducers by outlining our work and offerings.
• Demonstrate a sound understanding of the Bank's Credit Policy and ensure lending decisions are within the discretion awarded by the Branch Manager.
• Interpret financial information, evaluate lending propositions, assess and formulate risk ratings correctly and structure transactions.
• Use the appropriate Bank systems to complete credit applications and annual reviews.
• Develop and maintain a sound understanding of the local market, and maintain relationships with professional firms and introducers.
• Have a demonstrable understanding of the products offered by Handelsbanken and a good understanding of competitor products, relevant industry and market driven trends.
• Manage general administration, prepare legal documentation for accounts, personal loans and mortgages, maintain customer files (including CDD/AML requirements), prepare annual reviews and make payments.

• Applicants with a proven track‑record in relationship and portfolio management. Successful candidate will understand the Bank’s Credit Policy and processes, take initiative to drive performance, have demonstrable knowledge of the Bank’s suite of private banking products and a good understanding of competitor products, relevant industry and market driven trends, and strong business development capabilities.
• Ability to build strong professional relationships at all levels, represent Handelsbanken effectively, with significant contact with customers and external professionals. Effective interpersonal and communication skills (written and verbal) are essential.
• Strong team player, flexible, proactive, conscientious, positive attitude. Work with integrity, discretion and under pressure.
• Appreciate the need to provide and deliver an exceptional level of service to existing and potential customers. Strong attention to detail and an organised approach to work, with high accuracy.
• Previous experience in lending documentation/security and AML/KYC procedures for personal customers/transactions would be advantageous.

Handelsbanken is a relationship bank with a decentralised way of working, a strong local presence, and a long‑term approach to customer relations. Each branch operates as a local business, enabling local decisions and bespoke service. The focus is on the individual customer, not on the sale of specific products.

The Bank is deeply committed to embedding good equality and diversity practice into all of our activities, creating an inclusive, welcoming and inspiring place to work. We encourage everyone to apply regardless of socio‑economic background, age, disability, pregnancy and/or parental status, race, veteran status, marital status, religion or belief, sex, gender reassignment, or sexual orientation.

• Wide range of learning and development opportunities, empowering colleagues to take ownership of their own development.
• Competitive salary and extensive benefits, including private medical insurance, income protection and life assurance.
• Market‑leading pension contribution of 15% paid by the bank, investable in a wide range of funds (including ESG and Shariah funds).

Your journey begins once you have submitted your application. A Handelsbanken recruiter will review your details and, if you match the role requirements, will arrange a phone conversation. If there is mutual fit, an invitation for an interview will follow. Our Talent Acquisition team is happy to provide support—for example, if you need additional time to prepare for an interview or have any requirements for the interview/hiring process.

Please let us know by email at

Equal Opportunities – Handelsbanken is an equal opportunities employer. We celebrate diversity and encourage all qualified candidates to apply.