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Customer Service Rep Bilingual

Customer Experience & Complaints Champion

Job in Swansea, Swansea County, SA1, Wales, UK
Listing for: HSBC
Contract position
Listed on 2026-03-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading global bank in the United Kingdom is seeking a Complaints Handler for a 12-month contract. The role focuses on improving customer service and managing complaints effectively. Ideal candidates should have experience in customer service environments, strong communication skills, and the ability to work independently and collaboratively. The company promotes diversity and inclusion, offering various professional development opportunities and an inclusive workplace environment.
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