Office and Facilities Manager

Policy Expert is a forward-thinking business that loves to get things done. Having achieved rapid growth since being founded in 2011, we’ve won over 1.5 million customers in Home, Motor and Pet insurance and have been ranked the UK’s No.1-rated home insurer by Review Centre since 2013.

“98% of our colleagues stay because of location and the collaborative, people-first culture we’ve built”

Purposeful roles. Exceptional teams. A people first culture built by you!

A great workplace doesn’t happen by accident. It takes someone who notices the details, keeps things running smoothly, and makes sure people have everything they need to do their best work.

We’re looking for an organised, proactive Office & Facilities Manager to take ownership of our office environment and help create a workplace that is efficient, safe, and genuinely enjoyable to be part of.

This is a varied and hands‑on role where no two days are quite the same. From managing facilities and suppliers to supporting colleagues and delivering engaging workplace experiences, you’ll play a key role in shaping the day‑to‑day life of the office.

You’ll also take the lead on Health & Safety across the site, ensuring the office operates safely, remains compliant, and supports the wellbeing of everyone who works here.

If you enjoy solving problems, improving how things work, and creating a workplace people love coming into, this role will suit you perfectly.

• Be the main contact for the office, managing vendors, contractors, and day-to-day operations
• Coordinate office layouts, seating plans, and workspace improvements
• Oversee maintenance, repairs, cleaning, and office equipment
• Lead Health & Safety, including compliance, risk assessments, and inductions
• Manage procurement, stock, and office budgets
• Support onboarding, internal communications, and colleague queries
• Plan and deliver staff events and engagement activities

• Proven experience as an Office Manager, Facilities Manager, or similar role
• Strong Health & Safety experience in an office environment
• Excellent organisational, time management, and problem‑solving skills
• Confident communicator with the ability to manage multiple priorities
• Proficiency in Microsoft Office and experience with office equipment
• Full UK driving licence and access to a car

Take ownership of our workplace, make real improvements, and help create a safe, organised, and engaging environment where colleagues thrive. Variety, responsibility, and impact guaranteed.

• Based in our Motherwell office
• Supportive team culture
• Enhanced holiday, maternity & paternity packages
• Social events & a vibrant workplace atmosphere
• Wellbeing programme to support your personal and professional life
• Buy and Sell Holiday Scheme
• Life Assurance x 4 times your salary
• Prayer room in office
• Financial Wellbeing Support through Bippit

There’s no CV required. You’ll complete a brief Assess First assessment designed to highlight your potential, not just your past experience, so everyone has an equal opportunity to stand out and hear back from us faster.

Don’t worry if you still upload your CV – we’ll anonymise all applications before review to make sure everyone is considered fairly.

Interested in building your career at Policy Expert? Get future opportunities sent straight to your email.

We’re proud to be an inclusive employer, championing diversity and offering support at every stage. If you need any adjustments during the application process, just let us know.

We aim to be in touch within 3 working days – whether successful or not.