Manager Distribution Center

Overview

KGPCo is the go-to partner to Communications Service Providers. Our customers rely on our extensive range of network solutions and services to help them build, maintain, and transform networks that connect the world.

The communications industry is evolving every day and we are at the frontline of these innovations. From ground to cloud, the work we do is transforming networks and impacting communities nationwide. It’s work that happens because of our motivated teams of doers and problem solvers.

Our Core Values define how we do business:
• The Customer is Everything.
• Relationships Matter. All of Them.
• Question Things. Take Action.
• Work Hard. Work Smart. Enjoy the Experience.
• Growth Mindset.

It’s not just a job – it’s a step in your career!

SUMMARY:

The role and responsibilities of this position include managing and coordinating the overall daily operational needs of the Distribution facility. This includes but is not limited to, shipping, traffic, planning, budgeting/forecasting and operating system functionality. The Facility Manager will make key decisions and coordinate all projects, while also partnering with the Director of Distribution Operations and other business leaders to ensure that a high sense of urgency, detail, communication, and teamwork is exhibited towards all company objectives.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Organize and direct the activities of all Distribution Center departments including Order-picking, Shipping, Receiving, Returned Goods Inventory, and Quality Control to ensure timely and cost-effective operations and adherence to company policies and procedures.
• Establish operational procedures for verification of incoming and outgoing shipments.
• Confer with procurement to ensure proper handling and disposition of inventory and returns, and overall inventory movements.
• Coordinate activities of the entire facility driving light manufacturing, customer service and purchasing departments to ensure availability of merchandise.
• Oversee order volume and outbound schedules to meet internal goals as well as expectations of customers.
• Recommend changes when necessary and assist in implementation of new processes.
• Direct facility expense and purchasing to ensure compliance with annual budget.
• Report to upper-level management regarding overall operations and performance on a daily basis.
• Partner with senior management and lead facility personnel to improve process, performance and maximize overall facility efficiency.
• Actively participate in company planning processes to include forecasts, master plans, budget preparations, implementations, labor management and departmental review of performance.
• Reviews performance reports for efficiency, quality, schedule, and attainment versus 'plan' and reports corrective action taken on variances.
• Reviews invoices, work orders, consumption reports, and demand forecasts to estimate peak volume periods and to issue work assignments.
• Interview, select, and train facility management and supervisory personnel.
• Confer with senior leaders to coordinate facility activities, such as production, light assembly, receiving, shipping, order fulfillment, records control, and all value-added service activities.
• Respond to customers' or sales’ questions and complaints regarding order fulfillment and distribution services.
• Participates in building and manages departmental budgets.
• Maintains compliance with SOPs for receiving, storing, picking, and shipping of finished goods.
• Ensures all warehouse area housekeeping standards are maintained and adhered to as well as all Safety procedures and that OSHA applicable standards are met.
• Track and control manpower within budget while ensuring that distribution schedules are met.
• Evaluate workflow needs and inventory activity to manage the allocation of employees between departments.
• Responsible for emergency coverage (24x7)
• Manages clerical staff performing support activities.
• Conducting facility tours for existing and potential clients.
• Management of Performance and Labor Management Systems
• Responsible for managing TL9000 compliant standards and maintaining audit evidence.
• Responsible for the counseling process…