Facilities Supervisor

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.

Thred Up is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, Thred Up has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love Thred Up because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet.

Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With Thred Up’s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers.

Thred Up has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, Thred Up is changing the way consumers shop and ushering in a more sustainable future for the fashion industry. Recognized on TIME Most Influential Companies of 2023, Digiday's Work Life 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.

As a Facilities Supervisor at Thred Up you’ll be responsible for ensuring our four distribution centers are safe
, efficient
, compliant
, and well‑maintained. You’ll lead a team that manages preventive and reactive maintenance, safety programs, and vendor relationships. This role combines hands‑on technical work with strategic oversight to support smooth operations, reduce costs, and create a safe, high‑functioning environment where our teams can thrive.

• Champion a safety‑first culture across all facility operations.
• Ensure compliance with OSHA, NFPA, environmental, and local safety regulations.
• Conduct regular inspections, audits, and hazard assessments; document and resolve issues promptly.
• Oversee fire suppression systems, alarms, emergency lighting, and PPE use.
• Lead incident investigations and develop corrective action plans.
• Train technicians and team members on safety protocols and emergency response.
• Ensure work areas are safe, organized, and aligned with thred
  
  UP’s environmental and sustainability goals.

• Manage preventive and corrective maintenance on facility assets, including HVAC, plumbing, electrical, refrigeration, and life safety systems.
• Perform and oversee troubleshooting and repairs on mechanical and building systems (blockages, resets, small equipment, etc.).
• Maintain and inspect equipment such as pallet jacks, conveyor systems, printers, and automation assets.
• Ensure maintenance programs meet compliance and operational reliability standards.
• Use technology to create, track, and prioritize maintenance work orders.
• Support remodels, expansions, and special facility projects as needed.

• Oversee vendor contracts and ensure quality, timely, and cost‑effective service.
• Evaluate vendor performance; enforce accountability for service standards.
• Identify and execute opportunities for in‑house repairs to reduce external costs.
• Partner with Procurement and Operations to manage service agreements and cost control.
• Understand “repair vs. replace” decision‑making and manage asset life cycles accordingly.

• Supervise and schedule maintenance technicians across multiple shifts.
• Communicate maintenance priorities and impacts to operations leadership.
• Engage and educate new team members and leaders on property management priorities.
• Foster collaboration with landlords, contractors, and local authorities for facility permits and compliance.
• Model inclusivity and respect while creating an environment of trust and teamwork.

• Track maintenance labor, parts, and repair costs to identify cost‑saving opportunities.
• Contribute to annual maintenance and capital budget planning.
• Recommend…