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IT Service Desk Agent II: Frontline Troubleshooter

Job in Suwanee, Gwinnett County, Georgia, 30174, USA
Listing for: Philadelphia College of Osteopathic Medicine
Full Time position
Listed on 2026-01-15
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 21.75 USD Hourly USD 21.75 HOUR
Job Description & How to Apply Below
An educational institution in Suwanee, GA is seeking a Service Desk Agent II to provide technical support to students and staff. This role involves troubleshooting issues related to software, hardware, and providing exceptional customer service. The ideal candidate will possess strong problem-solving skills, have an Associate's degree in IT, and be familiar with Windows and macOS. The starting salary is $21.75 per hour with a full-time position offered.
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