Mgr. Child Support Services

Overview

Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.

What we offer. Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position.

Start your career in public service
. The Georgia Department of Human Services (DHS) has a division within it, the Division of Child Support Services (DCSS), which enhances the well-being of children by locating non-custodial parents, establishing paternity and support orders, enforcing and modifying support obligations, and collecting and distributing child support payments. This program promotes parent accountability and self-sufficiency while reducing the public responsibility for providing financial and medical support to children.

DCSS also administers several outreach programs, including, but not limited to, Fatherhood, Prison Re-Entry, and Parental Accountability Court. All of these outreach initiatives are devoted to increasing non-custodial parental involvement in the child s life.

DCSS is seeking candidates for the position of
Manager, Child Support Services
. This position is based at the DCSS office located in Lawrenceville, Gwinnett County, GA.

JOIN OUR TEAM!!!

Role and Responsibilities:

Pay Grade: K

• Manages the development and administration of a child support branch office, including establishing and enforcing support orders, and investigative, compliance, legal, and clerical support activities.
• Directs subordinate supervisors and staff; helps determine the division's overall direction as a member of the department s management team.
• Plans, administers, and maintains the operation of child support services programs.
• Analyses and assesses the effectiveness of existing programs to ensure the identified outcome measures are achieved.
• Ensures agency compliance with policies, appropriate documentation, and reporting requirements.
• Builds and encourages a cooperative team-oriented environment within unit(s) and with other agencies and providers.
• Interviews, hires, directs, trains, evaluates performance, and when necessary, disciplines and discharges staff.
• Manages human resources and directs administrative activities.
• Reviews new and current programs to determine their efficiency, effectiveness, and compliance with state, local, and federal regulations.

• Bachelor s degree in a related area from an accredited college or university AND two (2) years of subordinate supervisory experience in a human service delivery program or related program;
• OR two (2) years of experience at the lower-level Child Support Services Supervisor (SST
  064) or position equivalent;
• OR four (4) years of experience at the lower-level Child Support Svcs Agent 3 (SST
  062);
• OR three (3) years of experience at the lower-level Child Support Svcs Agent 4 (SST
  063).

For more detailed information about the Georgia Department of Human Services

(Use the "Apply for this Job" box below)./

• Current State employees are subject to State Personnel Board (SPB) Rules regarding salary.
• DHS is an Equal Opportunity Employer.
• If you require accommodations under the Americans with Disabilities Act (ADA), email the request by the closing date of this announcement to:
  hr helpline.gov
  .
• The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.
• DHS accepts educational credentials recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc.
• As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.
• Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification.
• This position is subject to close at any time once a satisfactory applicant pool has been identified.