Administrative Assistant

Position: Administrative Assistant
- Building Wire

Job Type: Full-time, Monday through Friday: 8:00am to 5:00pm

• Enters customer purchase orders accurately and efficiently
• Assist with compiling daily, monthly, and quarterly sales reports, including CU Open/Close, PO reports, B2B updates, and progress summaries.
• Communicate and coordinate between 5 warehouse locations as needed.
• Outbound calls to existing customers to confirm discrepancies on purchase orders.
• Estimates and secure dates of delivery to customer, based on production schedule knowledge and current stock availability.
• Post Sales
  
  Activities:
  
  Gathering QA documentation (test reports, certificates of compliance and certificates of origin), submittal of packing slips, tracking information, delivery requirements and proof of deliveries.
• Investigates and resolves customer problems (RGAs) with production, packaging, length tolerances, and delivery.
• Ensure accuracy in orders, document discrepancies, and contact customers to resolve issues.
• Monitor backorders and arrange split shipments as needed.

• Bachelor’s degree in business, logistics, or a related field is preferred.
• Experience working with EDI systems and resolving system errors.
  2+ years of experience in order processing, logistics, or sales operations.
• Strong communication and problem-solving skills for handling customer inquiries and discrepancies.
• Proficiency in Microsoft Office Suite, particularly Excel, for reporting and data management.
• Excellent organizational and time management skills to handle daily tasks and meet deadlines.
• Familiarity with RMA processes and claims management is a plus.
• 401(k)
• 401(k) matching
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

CME Wire & Cable, Inc. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. CME Wire & Cable, Inc. makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO Policy.