Business Analyst

FTC Project until end of 2028

An established organisation is seeking an experienced Business Analyst to support strategic system and process initiatives across its commercial and office-based functions.

This role forms part of a long-term internal project running through to 2028 and reports directly to the IT Manager, working alongside an internal Project Manager, internal and external technical teams.

The Role
You will focus on commercial operations including purchasing, finance-related processes, order management, and associated system workflows.
The organisation is evolving away from a highly customised legacy ERP platform and introducing a mix of third-party and off-the-shelf solutions.

Your role will be to define current processes, shape future requirements, and support implementation through to decommissioning of legacy systems.

This role includes international travel:

• Initial visit to USA
• A follow-up visit during delivery
• Potential short-stay European travel
• Possible later visit to a major USA showroom

Key Responsibilities

• Lead cross-functional workshops with purchasing, finance, and commercial teams
• Document and model AS IS and TO BE processes
• Define requirements for new platform capabilities
• Support Agile ceremonies, backlog refinement, and story creation
• Work closely with third-party software providers
• Provide structured reporting across project milestones
• Support architectural decisions around in-house vs third-party ownership
• Contribute to system simplification and process optimisation

What We're Looking For

• 5+ years' Business Analysis experience
• Background in Retail, B2B environment, or commercial environments
• Experience working with ERP, finance, or order management systems
• Comfortable working across international stakeholders
• Strong analytical and documentation capability
• Able to challenge legacy thinking and propose improvements
• Confident operating in an evolving SME environment
• Experience in organisations modernising legacy systems
• Wire framing or collaboration with UI/UX teams (desirable)

This role would suit a commercially minded BA who enjoys working across different geographies and shaping the future operating model of a growing international business.

Fixed term contract running until the end of 2028
Sutton-in-Ashfield based office, Nottinghamshire
Hybrid working policy: 3x days per week minimum
Salary £55,000 - £65,000