Food and Beverage Supervisor

Food and Beverage Supervisor

Join to apply for the Food and Beverage Supervisor role at Moor Hall Hotel & Spa.

Reports to: Food and Beverage Manager
Department: Food & Beverage
Location: Moor Hall Hotel and Spa, Sutton Coldfield.
Hours: 24 hours over 3 days including a variety of shift patterns.

Role Overview: We are seeking a dedicated and enthusiastic full‑time Food and Beverage Supervisor to support the day‑to‑day running of our restaurants, bar, and afternoon tea service. This hands‑on role is ideal for someone with a passion for hospitality, strong communication skills, and the ability to deliver outstanding guest experiences.

• Supervise daily operations across the restaurant, bar, and afternoon tea service, ensuring smooth and efficient service at all times.
• Lead and motivate the team, providing guidance, coaching, and support to deliver exceptional guest experiences.
• Oversee table management, reservations, and guest flow to maximise efficiency and service quality.
• Maintain high standards of presentation and service, ensuring all brand and hotel standards are consistently achieved.
• Support with stock control, ordering, and cellar/bar management to minimise waste and maximise profitability.
• Ensure compliance with food safety, health & safety, and licensing regulations.
• Assist with training, onboarding, and development of the F&B team to encourage progression and high performance.
• Handle guest feedback and resolve any service issues in a professional and proactive manner.
• Work closely with the Food & Beverage Manager to deliver promotions, seasonal menus, and special events.
• Contribute to achieving financial targets by driving sales and controlling costs.

• Strong communication skills.
• Passion for hospitality and delivering exceptional guest service.
• Good knowledge of food, wine, cocktails, and afternoon tea service.
• Ability to remain calm under pressure and adapt to busy service periods.
• Organised with excellent attention to detail.
• Knowledge of health & safety, food hygiene, and licensing laws.

• £13.00 per hour
• Free gym membership plus discounted membership for your family
• Additional holiday entitlement for long service
• Enhanced rates of pay on key bank holidays
• Company reward scheme recognising your hard work
• Hotel, spa, and restaurant discounts
• Discounts on our special events
• Employee assistance programme
• Free onsite parking
• Uniform provided
• Meals on duty

• Mid‑Senior level

• Full‑time

• Management and Manufacturing
• Hospitality