Post Sales Engineer

Company Description

Orenco Systems, Inc. (subsidiary of Infiltrator Water Technologies) is a manufacturer of innovative onsite and decentralized wastewater collection and treatment technologies. Solutions include community collection systems, advanced secondary treatment systems, watertight fiberglass tanks, and in‑tank pumping and filtration systems. Orenco also manufactures high‑quality standard, custom, and OEM controls, along with state‑of‑the‑art fiberglass buildings, tanks, and enclosures. Infiltrator Water Technologies is a market leader within the onsite wastewater treatment industry, producing revolutionary products and environmentally friendly alternatives to traditional septic system components.

Products are sold through wholesale distribution across the United States and Canada for use on properties with onsite wastewater treatment systems.

This is an advanced‑level position that provides post‑sales project management and wastewater treatment process technical support for Advan Tex and MB  (moving bed biofilm reactor) treatment processes. Work focuses on existing wastewater treatment systems that require data collection, monitoring, and troubleshooting. The Post Sales Engineer interacts with internal Orenco staff, operators, designers/engineers, business partners, service providers, and regulators regarding existing systems that utilize Orenco wastewater equipment.

Responsibilities include collecting wastewater influent and effluent data, reviewing existing designs, recommending process changes, troubleshooting existing wastewater processes, and communicating customer feedback to R&D to develop design change recommendations.

• Continuously maintains Orenco management's safety, cultural, and professional standards.
• Promotes, encourages, and reinforces a positive safety culture, safe practices, and a safe work environment to all employees.
• Conducts all work in a safe manner and promotes safe work practices to all associates and clients.

• Increases sales and improves the overall customer experience by providing value‑add product recommendations to stakeholders that utilize Orenco wastewater infrastructure.
• Educates external stakeholders.
• Demonstrates effective use of Integrity Selling.
• Coordinates with other company staff to address problems with existing wastewater systems.
• Actively pursues opportunities to speak at conferences or author papers that promote Orenco technologies.
• Works with marketing to write and create case studies that summarize pertinent observations and data from existing Orenco systems.

• Demonstrates leadership within the Systems Engineering Department and the organization daily.
• Mentors and helps train staff within the systems engineering department.
• Provides process training to systems engineers, sales staff, and external clients.
• Participates in meetings and contributes ideas and opinions.
• Improves methods for internal and customer‑facing processes.
• Volunteers and participates in team, department, and organizational initiatives.
• Coordinates with various departments within Orenco regarding team initiatives and objectives.
• Sets and strives to complete annual personal development goals.

• Improves methods for internal and customer‑facing processes.
• Volunteers and participates in team, department, and organizational initiatives.
• Coordinates with various departments within Orenco regarding team initiatives and objectives.
• Sets and strives to complete annual personal development goals.

• Assists with the project management of commercial and municipal collection and/or treatment opportunities by providing observations, data, and feedback from existing systems.
• Leads research projects.
• Supports in the commissioning of commercial and municipal collection and/or treatment systems.

• Assists the post sales group with troubleshooting existing treatment processes.
• Creates protocol and solicits operating data from existing wastewater treatment processes.
• Makes recommendations to Systems Engineering and R&R (renewal and replacement) regarding design revisions.
• Travels to existing…