Retail Sales Advisor Quays

Join to apply for the Retail Sales Advisor – Surrey Quays role at Sky
.

At Sky Retail we are the friendly faces connecting new customers to the world of Sky. We have a great opportunity for you to join our team as a Retail Advisor working in one of our unique customer hubs within the Surrey Quays shopping centre.

• Salary: £27,210 basic salary with a competitive commission scheme on top.
• Location: Surrey Quays Shopping Centre (Sky store locator).
• Hours: 40 hours per week (working 5 days out of 7, including weekends and varied daily hours). We’re always there for our customers, if the shopping centre is open, so are we.
• Benefits: Exclusive discounts on Sky’s products and services, pension plan, health and wellbeing initiatives and a range of additional perks.

• You’ll attract and engage passersby to have brilliant conversations, letting your personality shine.
• You’ll look for new and creative ways to engage with customers and deliver the best service in the country.
• You’ll deliver world-class demonstrations of the latest Sky products and services, expertly matching customers with their ideal package.
• You’ll be part of a team building an inclusive culture where we can learn from each other, be authentic, and where everyone can thrive together.

• A proactive and self‑driven approach, paired with exceptional people skills. You excel at building meaningful connections, asking insightful questions, and demonstrating genuine curiosity.
• You’ll actively listen to understand needs, provide the best possible solutions and ensure your customer feels heard, valued, and appreciated.
• A real passion for selling and creating opportunities through solutions.
• Show a keen interest in understanding every aspect of our business, with a strong focus on Sky’s products and services, and stay informed about the wider market.

Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

• Entry level

• Full‑time

• Sales and Business Development

• Broadcast Media Production and Distribution