Track Manager

Track Manager

Hours: Full time (Flexible, incl. evenings and weekends).

Location: Daytona Sandown Park.

Salary:
Competitive + Performance Bonus + Benefits

As the Track Manager, you will work alongside our General Manager to lead the Track team, manage operations, and enhance the venue's overall presentation. Your role will be pivotal in maintaining Daytona's high standards and delivering an unforgettable experience for our guests.

Daytona Sandown Park is recruiting for a Track Manager.

Main Responsibilities:

• Take direct ownership of track operations, team management, and venue presentation.
• Collaborate with the General Manager to recruit and onboard the track team, ensuring compliance with HR procedures.
• Assist in developing and implementing training programs, ensuring all team members are well-prepared to deliver excellence.
• Conduct regular team reviews and appraisals to foster continuous improvement.
• Liaise with various departments, attending essential planning meetings to synchronize efforts.
• Fulfil the role of a Race Director / Duty Manager as required.
• Master Daytona's computer systems, including "Clubspeed", for seamless operations.
• Work closely with the General Manager to manage financial transactions and documentation.
• Ensure accurate reporting of staff absences and contract-related matters to Group HR.
• Uphold company policies and procedures, emphasizing track team presentation, health & safety, and first aid.
• Communicate effectively with customers, addressing inquiries and ensuring satisfaction.
• Oversee the maintenance and cleanliness of the kart fleet, utilizing test data for optimal performance.
• Collaborate with the General Manager to address equipment maintenance needs.
• Ensure venue setup, close-down procedures, and presentation levels meet company standards.
• Coordinate with departments to meet event timing and customer expectations.
• Embrace evolving tasks to accommodate customer needs and business demands.

Your Relationships:

• Report directly to the Daytona Sandown Park General Manager.
• Lead and manage the Track staff.
• Collaborate with the wider venue team.
• Establish indirect relationships with fellow Group Employees.

Your Performance Standards:

• Demonstrate professionalism and dedication in fulfilling your responsibilities.
• Represent the company with a high level of professionalism and presentation.
• Maintain confidentiality across all matter

Your Qualifications and Experience:

Excellent communication, organisational, and interpersonal skills.

Prior experience in a customer service team environment.

Proficiency in outdoor work environments preferred.

Knowledge of marshalling techniques desirable.

Keen attention to detail and a confident manner.

Proven experience in team management.

First Aid at Work certificate is advantageous.

Computer literacy, including MS Office proficiency.

Strong common sense and problem-solving abilities.

If you're ready to steer your career towards success and be part of a winning team, apply now and join us at Daytona Sandown Park. Your journey starts here

How to apply:

If you are interested in this role, please send your CV and covering letter with salary expectation quoting job P.

We look forward to hearing from you.