Receptionist, Customer Service/HelpDesk
Job in
Surrey, Surrey County, England, UK
Listed on 2026-02-28
Listing for:
Impact Recruitment Group Ltd.
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator, Admin Assistant, Bilingual -
Administrative/Clerical
Office Administrator/ Coordinator, Admin Assistant
Job Description & How to Apply Below
Overview
Production Studio
9-month temporary FTC
Rate - £160-£170 per day
Start date:
Monday 16th February 2025
Location:
Surrey
Monday to Friday onsite
We're working with a global entertainment company who are looking for an experienced, friendly and proactive FOH / Receptionist to join their large production Studio in Surrey! You'll be the first point of contact for visitors, crew, talent, vendors, and internal teams – helping make sure every studio experience starts on the right foot.
This is a 9 month cover role, with a focus on front-of-house support, access control, admin, and day-to-day coordination with teams across the studio.
You will also assist with an internal Helpdesk and field calls and emails from the team.
What You’ll Do- Welcome and assist all visitors, crew, and vendors
- Manage passes and using internal systems
- Track and update access permissions and site occupancy
- Handle deliveries and post room collections
- Log maintenance and compliance tasks using the CAFM system
- Support with events, VIP visits, and general studio operations
- Keep the reception area clean and well-stocked
- Work closely with security, H&S, and other key teams
- Experience in a front of House/reception
- Great customer service and organisational skills
- Confident using software systems and managing visitor protocols
- A good eye for detail and a problem-solving mindset
- Flexibility with working hours (Helpdesk operates 7:30am–4pm)
- Some travel to other UK sites may be needed
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