General Team Member Godstone Customer Services

If you’re looking for the opportunity to deliver great customer service in a friendly and flexible environment, then apply to join our team!

Godstone Farm are looking for hard working and fun-loving individuals to work across all areas of the farm. We need people who recognise that quality of customer service, attention to detail and ensuring the health and hygiene at the farm is paramount. Our staff are required to be energetic, enthusiastic, responsible, trustworthy, hardworking and reliable. You’ll be joining at the start of an exciting period of investment and growth in the farm with lots of opportunity to learn and progress.

Applicants selected for interview will need to be able to attend a group interview session on Monday 19th or Thursday 22nd January 2026 from 4.30pm until 6.30pm. If successful you must then be able to attend induction training on Saturday 31st January 2026 from 11am until 3pm. You must also be able to work either Saturday 7th or Sunday 8th February and then at least 3 days during February half term (Saturday 14th until Sunday 22nd February)

Roles can vary on a day-to-day basis with each member of the team having their own responsibilities depending on the areas you are trained in; including:

• Admissions Gate
• Farm Gift Shop
• Play Barn
• Seasonal Attractions and Crafts
• Toilet Checks
• Seasonal Displays

• Maintaining a clean and safe environment for customers and other team members.
• Following best practice standards for your area of responsibility – managing the tills, following operating procedures and engaging with customers to ensure they have a brilliant day with us.
• Working as part of a team with a common goal in mind – to delight our customers and provide an excellent service

• Experience of working in a customer facing environment is highly advantageous.
• Customer focused with a friendly and positive outlook is a must.
• A good standard of education is essential including literacy and numeracy.

• We contribute 3% to your company pension
• Free tickets to the Farm to share with your family & friends
• 20% Discount on food, drink and retail
• Training opportunities – we are open to providing suitable training opportunities that will grow your skills and support success in your role
• Career Progression – we invest in our staff and aim to promote from within

Godstone Farm is a unique visitor attraction that welcomes around 250,000 visitors each year. This is an exciting time to join our business with investment in our facilities and the opportunity to influence our future growth plans.

We look for people who are committed to delivering excellent customer service. We encourage everyone to contribute new ideas and are constantly working towards improving our visitor experience.

Godstone Farm is a close team and offers a welcoming, supportive environment. All our roles have a huge amount of variety and no day is the same – from working with animals, to entertaining children and catering for our visitors. We offer a fun and friendly working atmosphere, social events, the opportunity to develop your skills and the chance to get involved in different activities.

If you are passionate about what you do, enjoy working with like-minded people and have the ability to make a difference, then you’re joining the right team.

Godstone Farm, Farm Limited, Tilburstow Hill Rd, Godstone RH9 8LX

Contracts for these roles will be on a zero hour basis or with minimum guaranteed hours and we are able to offer a variety of shift patterns, including term time weekdays, weekends and school holidays, or a mix of flexible days to suit your circumstances. Our hours vary seasonally and are usually - Winter: 9.30am - 5pm, Summer: 9.30am
-6pm with 30 minutes for lunch. Roles are available for a range of 8 – 40 hours per week. Some shifts require you to work weekends and Bank Holidays.

£8.40 to £12.21 per hour

Customer Services

Permanent

Flexible, including week day contracts and weekends/holidays.