Residence Support Worker, Justice

Posted Thursday, January 15, 2026 at 11:00 AM | Expires Thursday, March 5, 2026 at 10:59 AM

Connective is a dynamic non‑profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

This position will provide support to residents who are transitioning from correctional institutions to the community, easing their transition and assisting in their reintegration efforts. You will work with residents according to their individual risk and needs, maintain the goals of the federal program, and ensure the orderly and safe operation of the facility.

This is a Criminal Justice focused role where you will work with 17-20 male residents that have been previously incarcerated.

Unionized; this position requires union membership. It is open to all genders.

Sunday to Thursday: 1600 to 0000 (40 hours per week)

Sunday to Monday: 1400 to 2200 (16 hours per week)

Tuesday to Saturday, 1400 to 2200 (40 hours per week)

• Committed Living Wage Employer
• 2022 & 2023 Canadian Nonprofit Employer of Choice Aware from NEOC
• 2023 High-Performance Culture Award from Supporting Lines
• Competitive benefits package, including health, wellness, and pension plan
• Career and personal development, with the ability to grow in a diverse range of programs and departments
• Access to a range of staff mental health supports, including an in‑house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
• Access to On‑Demand Pay to withdraw earned wages before payday
• Connective is part of a portability program where employees moving from a CSSEA‑member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

• Interviews clients to prepare care plans and background information for which confidentiality is required
• Under the general guidance of the Program Manager, assumes a primary or key worker role with assigned resident(s) as required
• Provides input to the Program Manager and/or other staff with regard to the development of appropriate care plans to achieve the resident’s objectives
• Is cognizant of, and works towards the implementation of the care plan established for each resident
• Meets with each resident on a routine basis to discuss progress and plan future interventions
• Assists the Program Manager and/or other staff in the identification of potential problems and reports any difficulties
• When assigned, participates in social, recreational, employment, educational and other programs as appropriate to assist the resident’s case/care plan
• Contributes to the evaluation of the resident’s progress and makes both written and oral reports to be available to the remainder of the staff team
• Maintains client files including statement of goals, case/care plans, summaries, case notes, reviews and closing reports
• Develops and maintains an in‑house resource area containing current information/brochures of programs and services which are available to residents
• Ensures residents are in compliance with the terms of their residency and are aware of the rules of the facility
• Acts as an on‑site advocate for each resident
• Provides emotional support and feedback to residents and their families
• As appropriate, supports residents towards integration and normal functioning within the community
• Acts as a positive role model for clients, providing life skills training and behaviour management as appropriate
• Provides access to medications and monitors medication use as required
• As necessary, provides transportation and assists residents to attend appointments
• With other residence staff plans, develops and delivers in‑house programs to address the needs of the residents

• Works with volunteers to support and enhance the goals of the residence programs
• Identifies social, economic, recreational, employment and educational services in the community that will meet the needs of the client
• Maintains effective liaison with other agencies, professionals, government officials and the community in order to contribute to the…