Account Manager

Ortech Industries Inc. is growing fast and we’re looking for a technically sharp, customer‑focused Account Manager HVAC Projects & Technical Support (Manufacturer Side) to support our expanding HVAC & Residential Ventilation division.

Since 2004, Ortech products have been installed in over 2 million homes across Canada and the USA
. As demand surges, we’re building a stronger technical support team to help our customers succeed—from design to installation.

This is not a call‑centre or desk‑only role. You’ll be at the centre of real projects supporting distributors, contractors, and sales reps with technical expertise that actually matters
.

• Prepare accurate quotes, submittals, and specifications for fans, ERVs, and heat pumps
• Troubleshoot real‑world HVAC installation and performance issues
• Review mechanical drawings and confirm product selections
• Work closely with engineering and sales to improve documentation and execution
• Support trade shows, training sessions, and pull‑through initiatives

✔ 2–5 years in HVAC / ventilation (manufacturer, distributor, or contractor)

✔ Ability to read mechanical drawings and understand airflow/performance basics

✔ Strong communication, organization, and customer‑service mindset

✔ Comfortable with Excel and CRM systems

• HVAC/R certification or advanced technical training
• AutoCAD or Revit exposure
• Experience supporting distributor or contractor trainings

💰 $60,000–$65,000 base + KPI‑based bonus

🎯 Performance incentives tied to accuracy, turnaround time, and customer satisfaction

🦷 Health & Dental Benefits

📈 RRSP Match

📚 Paid training & long‑term growth opportunities

Apply directly or message us to learn more. We’re excited to meet professionals who want to grow with a company that’s scaling nationally.