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Client Relationship Manager Customer Success Mgr./ CSM Sales Development Rep/SDR Bilingual

Onboarding Representative

Job in Surrey, BC, Canada
Listing for: C&D Logistics Ltd
Full Time position
Listed on 2026-03-01
Job specializations:
  • Sales
    Client Relationship Manager, Customer Success Mgr./ CSM, Sales Development Rep/SDR, Bilingual
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Success Mgr./ CSM, Bilingual
Salary/Wage Range or Industry Benchmark: 30000 - 60000 CAD Yearly CAD 30000.00 60000.00 YEAR
Job Description & How to Apply Below

Posted:
January 24, 2023 | Department:
Sales

Position Title:
Onboarding Representative

Type of Position:
Full-Time, Permanent

Office Location:
Surrey, BC

ESSENTIAL RESPONSIBILITIES

  • Communicating with clients to understand their needs and explain product value.
  • Prospecting and telephone marketing for new prospective clients.
  • Building relationships with clients based on trust and respect.
  • Collaborating with internal departments to facilitate client need fulfillment.
  • Collecting and analyzing data to learn more about consumer behavior.
  • Keeping accurate records pertaining to customers’ needs and shipments.
  • Maintaining updated knowledge of company products and services.
  • Resolving complaints and preventing additional issues by improving processes.
  • Identifying industry trends.
  • Acting as a client advocate with a focus on improving the buyer experience.
  • Liaise with other departments such as Operations, Tracking and Customer Service, and Accounting to resolve outstanding issues.
  • Other duties as assigned.

    • Requirements for the role:

  • Attention to detail, accurate data entry and proofing skills.
  • Ability to thrive in a fast-paced, high-energy, sales environment.
  • Above all, you will always represent C&D Logistics and yourself in a professional and honest manner.
  • Self-disciplined, organized, and ambitious.
  • Ability to consistently hit team and individual daily and monthly objectives.
  • Resilience, perseverance, and the ability to overcome objections is a must.
  • Positive and energetic attitude with good interpersonal and communication skills.
  • Proficiency with Microsoft Office based applications and knowledge of CRM’s an asset.
  • Good interpersonal and communication skills and the ability to work effectively in a fast-paced environment.
  • Exceptional verbal and written communication skills.
  • Ability to collect, track, and analyze large amounts of data.
  • Adaptability and strong problem-solving skills.
  • Ability to build rapport and collaborate with others within the company and externally.

    • Job Types:
    Full-time, Permanent

    Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site gym
  • On-site parking
  • Paid time off
  • Tuition reimbursement
  • Vision care
  • Work from home

    • Flexible Language Requirement:

    French not required

    Schedule:

    8 hour shift

    Supplemental pay types:

    Commission pay

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