Digital Marketing & Programs Specialist

Digital Marketing and Programs Specialist

HAVAN office in Surrey, BC. Events held at venues across Metro Vancouver

Salary Range: $55,000 - $65,000 plus benefits

HAVAN is the voice of the homebuilding industry in Metro Vancouver, supporting more than 1,100 builders, renovators, designers, and suppliers through education, events, and advocacy. Our digital ecosystem plays an essential role in how members connect, learn, and engage, and serves as a trusted bridge between consumers and members.

The Digital Marketing and Programs Specialist is a new, hands‑on role that blends digital coordination and execution with a marketing‑savvy mindset. You love learning about evolving digital tools and strategies and will be leveraging that knowledge to effectively support an active portfolio of digital content, systems and channels behind HAVAN’s robust programs, events, and education initiatives.

Your work will span social media planning and scheduling, website updates, CRM and LMS management, metrics reporting, and program coordination. This role supports all departments, including marketing communications, government relations, education, and membership. You will be key in creating better workflow of information, which elevates HAVAN’s online presence and savvy as the organization continues to evolve.

You are organized, adaptable, and proactive. You thrive in a fast‑paced environment and manage shifting priorities with confidence. You take initiative, solve problems, and move ideas forward. You enjoy working as part of a collaborative team and building strong relationships with staff, volunteers, and members. With a strong service mindset, you understand the importance of delivering value and responsiveness in a member‑driven organization.

You use data to guide decisions and balance creativity with analytics and strategy with execution. You meet deadlines, stay accountable, and take ownership of results. Having a good sense of humour is always a plus!

This role is ideal for someone who enjoys hands‑on learning, variety, teamwork, and impact and wants to play a central role in strengthening HAVAN’s digital and program delivery.

• Support the day‑to‑day operation of HAVAN’s digital platforms, including social media, website, CRM, LMS, online registrations, and digital assets.
• Support the day‑to‑day use of HAVAN’s CRM system (Growth Zone) to assist with member and event administration, email communications, lists, and reporting.
• Support HAVAN’s eLearn platform, including course setup, updates, user support, and reporting.
• Assist with website updates, landing pages, forms, and content changes.
• Post and manage job board listings, digital ads, and online registrations.
• Explore functions and capabilities of existing CRM system.
• Explore relevant AI platforms that will help support the main pillars of HAVAN

• Support content posting and engagement across Meta, Linked In, X, Pinterest and You Tube.
• Create and prepare social media copy, basic graphics, and short‑form video content.
• Schedule and publish content using Hootsuite, Meta tools, and native platform tools.
• Monitor comments, messages, and engagement, escalating issues when needed.
• Assist with paid boosts and campaigns within approved budgets.
• Setup and track monthly KPI’sand monitor campaign budget across all platforms.
• Work with agency on record in support of social media strategies.

• Support event setup online, including ticket types, sponsorship deliverables, table assignments, and backend logistics. Also includes in‑person assistance with program/event deliverables.
• Support website content related to events and education.
• Support the education team with online webinars and digital assets.
• Assist with supporting the online auction platform for HAVAN’s annual golf tournament, including item uploads, testing, and live monitoring.
• Coordinate with third‑party vendors related to digital platforms as needed.
• Participate in HAVAN in‑person events such as the annual golf tournament, awards program, and education sessions, which may take place in early mornings, evenings, or occasional…