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C103- Clinical Support Worker Part Time

Job in Surrey, BC, Canada
Listing for: Phoenix Society
Part Time position
Listed on 2026-01-24
Job specializations:
  • Healthcare
    Community Health, Mental Health
Salary/Wage Range or Industry Benchmark: 27.92 - 29.6 CAD Hourly CAD 27.92 29.60 HOUR
Job Description & How to Apply Below
Position: C103- Clinical Support Worker - (Part Time)

Job Title: Clinical Support Worker
Number of Position:
1
Competition Number:
C103

Location:

Phoenix House
Position Status:
Part Time

Shift Timings & Days: (Saturday - Sunday) 08:00 am - 04:00 pm

Reports to:

Sr. Manager MHSU
Compensation:
$ 27.92 - $ 29.60

Job Summary:

The Clinical Support Worker (CSW) reports to the Sr. Manager MHSU and is a member of an integrated services team, combining clinical substance use, supportive housing, employment, educational and other services. The CSW provides a variety of day-to-day support to residents that are in early stabilization and recovery.

Responsibilities:

Client Services

  • Assist new intakes upon arrival, provide program orientation – go over house rules and show them their rooms
  • Support clients with their recovery pre-established care plans by maintaining accurate logging and documentation as required by the Society and other stakeholders
  • Support medication administration schedule and ensure accurate documentation for records
  • Support proper reporting/documentation and collaboration for: suspected alcohol or drug use; clients who late for curfew and/or do not return home; escalating, unsafe behaviour; emergency medical situations; client requests to go to the hospital; and power failures, fire, or other emergency conditions which require staff supervision or consultation
  • Monitor and assess resident behaviours and client movement in and out of the building. Report behaviours to management that poses a risk to the resident, other residents, staff and/or the community
  • Monitor to ensure chores are done, residents follow the rules, maintain cleanliness, ensure they follow their stabilization plan.
  • Resident meeting to go over the house rules, as needed
  • Act as a positive role model for all residents. Promote effective social and interpersonal skills through tasks of healthy daily living and social activities
  • Administration

  • Support administrative tasks including: photocopying; case documentation; database entry; filing; and answering phones
  • Maintain cleanliness and organization
  • Debrief with incoming shifts to ensure detailed transfer of information (e.g. concerns)
  • Support a safe, well maintained and healthy building environment
  • Complete regular rounds of facility as scheduled throughout shifts
  • Perform other duties as required
  • Qualifications:

  • Grade 12
  • Certificate in Community Social Service
  • Recent, related experience of one year working with marginalized populations in the delivery of substance use services, mental health or equivalent
  • Ability to lift up to 25 pounds is required
  • Satisfactory completion of a criminal records check with vulnerable sector screening is required
  • Satisfactory completion of Tuberculosis Screening form is required
  • Satisfactory completion of Employee Immunization Record form is required
  • First Aid 1 and Current CPR certificate is required
  • Valid Class 5 driver’s license is required
  • Skills & Knowledge:

  • Knowledge of Windows, Microsoft Word, Excel, and Outlook.
  • Experience using database management systems (e.g., electronic health records, enterprise resource planning, or customer relationship management)
  • Knowledge of and ability to operate standard office equipment, including: telephone system, fax machine, photocopier, printer, etc.
  • High level of integrity and dependability with a strong sense of urgency and results-orientation
  • Strong problem solving skills with the ability to exercise sound judgement and make decisions based on accurate and timely analysis
  • Strong interpersonal skills and ability to communicate effectively in writing and verbally in English
  • Ability to engage, facilitate, support, empower and increase motivation for change; actively involving the residents in the change process and encouraging the resident to take responsibility for the outcomes they achieve
  • Ability to form effective collaborative relationships with clients for the purpose of facilitating their success in a performance-based program
  • Ability to perceive situational or other stressors, subtle changes in motivation that elevate risk, and act proactively to check in and bring the client back on track toward their goals using appropriate strategies, and prioritizing issues
  • Ability to work in a…
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