C106 - Program Assistant
Job in
Surrey, BC, Canada
Listing for:
Phoenix Society
Full Time
position
Listed on 2026-01-24
Job specializations:
-
Healthcare
Community Health, Healthcare Nursing
Job Description & How to Apply Below
Position: C106 - Program Assistant - (Full Time)
Title: Program Assistant -(Full Time)
Number of Positions: 1
Competition Number: C106
Location: Phoenix Center (Main Campus)
Position Status: Full Time
Shift Timings & Days: (Wednesday - Sunday) 12:00 Midnight - 08:00 am
Reports to: Program Manager
Compensation: (Grid 21) $27.92 - $29.60
Job Summary:
The Program Assistant supports the daily operations of the facility and supports clients by providing a variety of day-to-day physical, emotional, and social supports, life skills assistance, information, resources, and demonstrations, in accordance with pre-established care schedules. Works to ensure a safe, well maintained, and healthy environment.
Responsibilities:
Client Services
Provides feedback and input regarding clients’ needs, performance, and progressIn accordance with established care plans, assists clients with the development of life skills such as maintaining personal hygiene, housekeeping, meal planning and preparation, meeting financial obligations, making and keeping appointments, and interpersonal skills by methods such as demonstrating and modeling appropriate actionsAdministers medication to clients and provides medication reminders, in accordance with established policyParticipates in and oversees various client-focused social and recreational activitiesIdentifies available social, economic, recreational, and educational services and resources in the community that will meet clients’ needs. Provides clients with related informationAssists clients with activities of daily living such as feeding, lifts and transfers, grooming, and toiletingAccompanies clients on outings such as appointments, shopping, and leisure activitiesCompletes and maintains related records and documentation such as statistics, progress reports, and daily logsReceives client feedback, and inquiries and complaints, and responds as requiredPerforms housekeeping duties such as sweeping and mopping floors, vacuuming, dusting, washing dishes, and laundryRequired to debrief with incoming shifts to ensure detailed transfer of information (e.g. concerns)Support a safe, well maintained and healthy building environmentComplete regular rounds of facility as scheduled throughout shiftsProvides direction to volunteers as requiredPerforms other related duties as assigned.Qualifications:
Grade 12Certificate in Community Social Service.1 year of experience working with marginalized populations, substance use services, mental health, corrections, etc., or equivalentSatisfactory completion of a criminal records check with vulnerable sector screening is requiredSatisfactory completion of Tuberculosis Screening form is requiredSatisfactory completion of Employee Immunization Record form is requiredFirst Aid 1 and Current CPR certificate is requiredSkills & Knowledge:
Knowledge of Windows, Microsoft Word, Excel, and database management systemsKnowledge of and ability to operate standard office equipment, including: telephone system, fax machine, photocopier, printer, and computerized building security monitoring systemHigh level of integrity and dependability with a strong sense of urgency and results-orientationStrong problem solving, analytical, and creative skills with the ability to exercise sound judgement and make decisions based on accurate and timely analysisStrong interpersonal skills and ability to communicate effectively in writing and verballyDemonstrated commitment to the social sector with a passion for the organization’s mission is essentialCompetencies:
Approach to Work
Demonstrates initiative, flexibility, adaptability and resourcefulnessActively seeks and incorporates feedback to inform continuous self-improvementSets goals, creates and implements action plans, monitors progress, and evaluates resultsAdeptly manages competing tasks and uses time efficiently and effectivelyJob Knowledge & Quality of Work
High degree of relevant and current job knowledge and skillConsistently produces accurate, thorough, high-quality work in a timely mannerBuilds and promotes a culture of health and safety in the workplaceImplements and enforces best practices in health and safety within the workplaceJudgement & Decision-Making
Models…
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