Supervisor, Healthcare, Mental Health

Employment Details

Date:
Jan 20, 2026

Location:

Surrey, BC, CA

Company:
Lookout Housing and Health Society

Employment Status:
Full Time Permanent

We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. For more information about Lookout, please visit

Location:

SafePoint, Surrey

5 minute walk from Gateway Skytrain Station

Days and Hours of work:
Sunday through Wednesday

Shift times: 15:45 - 1:15 Hours (9.5 hours in length)

Days of rest shall be consecutive. Schedule may change with two weeks’ notice.

Probationary/qualifying period will be 488 hours with mid and end point reviews.

$33.71 - 35.58 per hour depending upon applicants’ length of seniority (as per the Collective Agreement).

The Supervisor reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society including following Lookout’s Code of Ethics. The Supervisor is responsible for the daily operations of the site residence. The Supervisor will provide support, assistance, education and skill development for adults living in residence and who may be working on greater independence and stability in their life.

The Supervisor also ensures that program mandate, policies and procedures are followed.

• Supervise daily operations and adhere to society policies and procedures
• Ensure service engagement, case planning, management & discharge planning are consistent with mandate
• Perform tasks associated with engagement of tenants and service delivery
• Complete required records and maintain statistical data
• Participate in tenant intake, service support, assessment, service plans, crisis intervention and administer meds and finances
• Limited external work. Use of a vehicle may be useful at times
• Job duties are complex and may have a few disagreeable factors
• Employees are expected to remain alert and attentive during working hours. Sleeping during shifts is not permitted
• Responsible for complying with and contributing to all aspects of health and safety program

• Post-secondary education equivalent to two (2) years study plus two (2) years of recent related experience or equivalent combination of education, training and experience, including one (1) year supervisory experience
• Familiarity with community resources, particularly addiction, mental health, welfare and harm reduction
• Must have current OFA 1 First Aid Certificate
• Class 5 Drivers’ Licence
• Crisis Intervention Skills Training an asset
• Ability to work independently and in a supervisory role; good judgement skills, tact and discretion
• Strong ability to manage stress and organize high workload demands
• Excellent communication, writing and documentation and organizational skills
• Understands and maintains clientele/worker boundaries
• Ability to work with disadvantaged and challenging adults in a diverse environment
• Strong physical and mental ability to perform work tasks and operate job related equipment
• A minimum of two (2) years sobriety if you have had concerns related to alcohol and/or drug use
• Criminal Record Clearance – vulnerable sector

Applications will be accepted until January 27, 2026 at 5:00 pm

"All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9." Internal applicants must apply through "Career Opportunities" on SAP. External applicants will be reviewed after Internal.

ALL QUALIFIED APPLICANTS WELCOME TO APPLY. THOSE SHORT‑LISTED WILL BE CONTACTED.

Lookout Housing and Health Society is committed to empowering people from different races, gender, age, religion, identities and unique experiences. We welcome everyone from diverse backgrounds and encourage them to apply in order to foster an inclusive environment.