Clerical Support, Forensic Psychiatric Regional Clinic BC
Job in
Surrey, BC, Canada
Listing for:
PHSA
Full Time, Seasonal/Temporary
position
Listed on 2026-01-23
Job specializations:
-
Healthcare
Healthcare Administration
Job Description & How to Apply Below
Clerical Support, Minimum and Medium Security Units
BC Mental Health & Substance Use Services
Surrey, BC
What is Forensics?
Forensic Psychiatric Regional Clinics and Programs are for people with a mental health and/or substance use disorder who have come into contact with the law. The courts may refer them to one of our regional clinics for assessment and treatment. We believe that people, when properly supported, have the ability to manage most aspects of their lives. We focus on people's strengths and resources instead of on symptoms and problems.
They are a key member of their treatment team and an active participant in their own care. We help them get the care, support, and treatment they need.
What you’ll do
Transcribe a variety of medical dictation including correspondence and reports to Court, Review Board, and all clinical reports, notes and correspondence according to pre-set format, protocols and deadlines by methods such as typing material from Dictaphone or handwritten notes and editing output for accuracy; forwarding completed documents to designated team members according to departmental procedures and making corrections as requested; and forwarding completed and signed reports to appropriate Court Registries and other outside agencies.
Enter data into typing log in order to track completed reports.Provide reception services by methods such as operating a multi-line reception switchboard, ascertaining nature of business, responding to inquiries, taking/relaying messages and/or redirecting callers to appropriate personnel, providing basic information regarding the Service mandate, greeting and responding to all clients and visitors arriving at the Clinic, and directing and notifying the appropriate staff of their presence. Document information on client files such as when a client requests to change their appointment time or if a community member phones to provide information on a client.Process referrals and enters client data into computer systems, databases and other software programs under the direction of the Supervisor according to established procedures by methods such as issuing client identification numbers; ensuring that necessary documentation is provided and notifying referral source of any deficiencies; and identifying duplicate records, obtaining or clarifying missing or questionable information, and correcting errors and omissions in client demographic data, into computer systems.Maintain client charts according to established procedures by performing duties such as receiving documentation, creating clinical records using appropriate forms/layout, and ensuring material is labeled with patient information; checking charts for loose papers and monitoring documents including progress notes and medication orders for completeness, signature and dates and returning items with outstanding items to appropriate staff member; thinning clinical records, filing documents into relevant sections, replacing or repairing old/damaged charts, and completing the clinical record upon discharge and ensuring all records are assembled.
Coordinate and prepare client charts for off-site storage. Initiate retrieval requests and organizes the return of records to storage.Maintain schedules and performs event and program tracking by methods such as logging into and reviewing electronic calendars/schedules, monitoring upcoming deadlines and appointment dates including court assessments and Review Board, and providing reminders to applicable staff as appropriate.What you bring
Qualifications
Grade 12, graduation from an approved program in medical transcription and one (1) years recent, related experience, or an equivalent combination of education, training and experience.Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting…
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