Manager, Cash Management II NREG; ATHN
Job in
Surrey, BC, Canada
Listing for:
The Toronto-Dominion Bank (Canada)
Full Time
position
Listed on 2026-02-28
Job specializations:
-
Finance & Banking
Banking & Finance
Job Description & How to Apply Below
Position: Manager, Cash Management II NREG (ATHN 210)
Description
:
The Manager, Cash Management (MCM) II is responsible for leading and developing a highly effective and respected team of Cash Management Banking professionals. The position is a subject matter expert in deposits and cash management products and services and supports the Unit in these areas.
The primary purpose of this role is to ensure the Cash Management and Deposit needs of existing customers are proactively identified, negotiated and implemented and re-pricing opportunities are promptly identified and addressed, as well as to work closely with the Relationship Managers and Account Managers on the acquisition of new customer relationships.
The MCM is a customer-facing role, supporting the sales process with cash management expertise.
CUSTOMER
Deliver and promote exceptional service at every interaction and execute on plans to continuously improve the customer experience, to ensure unit meets or exceeds LEI target.Structure and package creative competitive deposit and cash management solutions to meet the customers needsUse internal network to continually build specialized expertise to maximize customer satisfactionEnsure customers are knowledgeable and know how to use their cash management products effectivelySupport internal partners with ongoing projects and develop a clear understanding of how changes will affect a customer’s businessResponsible for documenting calling activitiesProactively look for opportunities to meet customers evolving cash management needs.“Deliver the Bank” by recommending, introducing and referring appropriate TDBG Business Partners and ProductsActively promote Business Banking brand within the community through participation in community business groups, initiatives, fundraisers, etc.SHAREHOLDER
Grow Contribution to Profit (CTP)Meet or exceed annual sales, revenue, volume & new customer objectivesBuild new relationships and deepen existing customer relationships by consistently following the Business Banking Relationship Methodology.Ensure team follows the BBRM consistently in their customer interactionsAssist Relationship/Account Managers (RM/AM) in identifying and negotiating deposit and current account activity pricing opportunitiesContribute to the acquisition of new business by conducting calls and attending meetings jointly with RM/AM. (on client calls / attending meetings initiated by RM/AM / COI calls).Responsible for supporting the RM/AM's shadow portfolios by proactively calling prospects with large CMS/Deposit opportunities.Prepare and present competitive, fulsome and professional proposals in a timely fashion.Responsible to proactively lead account planning and relationship review activities to prioritize account re-pricing and cash management and deposit product cross-sell opportunities.Actively refer to other business partners both within Business Banking and across TD and respond quickly and effectively to reciprocal referrals.Understand pricing models/concepts and maintain consistency with Business Banking goalsChampion exception pricing requests for deposit and cash management products and servicesEnsure products and services are sold and operate in a compliant manner minimizing the regulatory compliance and operational risk to the Bank.Complete all compliance training and attestations within required timelines.Minimize credit and operational risks, ensure credit facilities are in place for cash management arrangements.Ensure all appropriate documentation is in place in advance of implementation of deposit and cash management productsCoach team members in assessing customer requests to determine appropriate product and risk.Be knowledgeable of and comply with Bank and Industry Codes of ConductUnderstand the market and the industries within the portfolio to ensure value added service is provided to client's while mitigating risk to the BankTrack and report any variance occurring in deposit volumes, service charges or deposit marginsEMPLOYEE / TEAM
Cultivate and model the Colleague Promise to support colleague growth, and a culture of care; make an impact at work and in our communities by leading with authenticity and supporting well…
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