Sales & Application Engineer

Pacificom is a systems integrator providing telecommunications, building security and automation, audio-video, life safety, and technology integration services for commercial, multi-residential, and institutional clients throughout British Columbia and Alberta.

Summary

We’re on the hunt for an Application Engineer who genuinely gets excited about designing and deploying telecommunication and audio-visual systems. You’ll be hands‑on with configuring and testing new products, crafting smart equipment designs, and translating client wish‑lists into real‑world, rock‑solid solutions.

Let’s be honest—this role is made for a certain type of person.

Do you have a home lab that quietly intimidates small data centres?

Have you automated half your life from your phone “just because you could”?

Do VLANs, control systems, and signal flow diagrams spark joy?

If you’re nodding right now, congratulations—you’ve found your people.

Based in Western Canada
, this role offers the chance to work on cutting‑edge systems alongside a team that takes technology seriously (but not too seriously). Join us and help deliver innovative, beautifully engineered solutions—while having a little fun along the way.

Overview

• Internet‑of‑Things (IoT) devices, such as BLE sensors, relay control boards, touchscreens, speakers, signage
• IP‑based telephone systems, WebRTC chat and conferencing
• Public address and mass notification systems
• Nurse call and patient‑wander solutions for senior living and other healthcare environments
• Audio Video control systems including touchscreens, IP amplifiers, Dante audio, TVs and Projectors
• Scripting to tie systems together through APIs (Python, Webhooks, YAML)
• Backend systems to support the above (i.e. WiFi, routers, switches, servers)

Core Responsibilities

• Provide pre‑sales engineering support, including solution design, technical validation, and feasibility reviews
• Consult with customers to gather requirements, align on system design, and obtain approvals
• Design integrated communication and technology solutions for commercial building projects
• Develop detailed equipment layouts, riser diagrams, configurations, and project documentation
• Support project planning and site assessments during the construction phase
• Coordinate with Project Managers and direct field technicians during installation and commissioning
• Troubleshoot, program, and assist with system integration and go‑live activities
• Perform quality assurance checks prior to customer turnover
• Lead customer training and system orientation sessions
• Support post‑installation upgrades, expansions, and ongoing maintenance options
• Stay current with industry technologies through training, certifications, and industry events

Qualifications

• 5+ years of experience in telephony, communications, or systems integration engineering for building construction.
• Post‑secondary education degree or diploma in a related field
• Strong passion to 'build something from scratch', including product selection, interconnections and wiring diagrams, technical presentations
• Solid understanding of VoIP, SIP, IP networking principles, and server environments.
• Experience with intercom, PA, or nurse call systems in commercial, healthcare, or institutional environments.
• Ability to read and interpret construction drawings, wiring diagrams, and system schematics.
• Solid troubleshooting, diagnostic, and problem‑solving skills across hardware, software, and network layers.
• Effective communication skills and the ability to collaborate with cross‑functional internal teams.

Entry level

Full-time

Sales and Business Development

Construction

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