Conservation & Energy Management Program Manager, Quality Assurance
Job in
Surrey, BC, Canada
Listing for:
fortisBC
Full Time
position
Listed on 2026-03-03
Job specializations:
-
Energy/Power Generation
Operations Manager
Salary/Wage Range or Industry Benchmark: 49.79 - 58.56 CAD Hourly
CAD
49.79
58.56
HOUR
Job Description & How to Apply Below
Branch:
Gas
Affiliation:
Management & Exempt
Employment Status:
Full-Time Temporary
Expected Hiring Range: $49.79 to $58.56 Hourly
Short-term Incentive Eligible:
No
Workplace Flexibility:
Yes
Temp Duration:
Approx. 15 months
Posting End Date:
Open until filled
As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.3 million customers.
We're actively seeking new talent to join our mission of delivering a stronger energy future in B.C. As one of with a diverse team of over 2,800 employees, we are committed to a safe and inclusive culture where each of us can connect, belong, and grow. Join us, and together, let's shape a brighter future for B.C.
Position Overview
Fortis
BC is looking for a driven and collaborative professional to lead quality assurance and compliance across our gas and electric Conservation & Energy Management (C&EM) programs. In this role, you’ll play a critical part in ensuring customers receive safe, high quality, and efficient energy solutions that reduce energy use.
You’ll provide leadership and oversight for program compliance and quality control, working closely with internal teams, trades, and industry partners to ensure installations meet the highest standards. From developing auditing frameworks and performance reporting to supporting training, certifications, and continuous program improvement, your work will directly influence how energy efficiency programs are delivered across the province.
This is a unique opportunity to combine technical insight, stakeholder engagement, and strategic thinking to improve program outcomes, enhance customer experience, and support Fortis
BC’s commitment to safe, sustainable, and affordable energy.
In this role, you will:
Lead the development, implementation, and program level oversight of quality assurance and compliance practices across C&EM programs; from program design to ongoing operations while ensuring high-integrity outcomes for customers and Fortis
BC.Develop and maintain reporting that summarizes compliance activities, identifies trends, patterns and emerging risks, and translates insights into actionable recommendations to improve program performance, manage risk and protect regulatory and reputational outcomes.Partner with industry stakeholders to support education, training, and certification initiatives, influencing quality standards, promoting desired behaviours, addressing performance issues, and strengthening industry capability and participation in C&EM programs.Develop, implement, and oversee quality control and quality assurance audits of C&EM program installations, including investigation of issues, facilitation of escalations, and leadership of corrective actions with internal teams and external partners.Apply sound judgement and make balanced, well reasoned decisions in complex and regulated environments, weighing quality, customer experience, regulatory obligations, operational realities, and risk — often with incomplete or competing information.Provide input on program design to enhance installation quality, improve compliance, and reduce administrative costs.Build and maintain effective relationships with internal and external stakeholders, including customers, trades, vendors, consultants, industry organizations, government, utilities, and program partners.Work collaboratively with program management, engineering, and evaluation teams to identify efficiencies and continuous improvement opportunities and emerging risks, providing quality-based input to support timely mitigation and shared accountability.Support Fortis
BC’s corporate reputation and brand through effective program delivery and stakeholder engagement.Establish program budgets, monitor expenditures and forecasts, and review and approve program-related invoices.Support C&EM regulatory submissions, performance tracking, compliance filings, and expenditure applications.What it takes:
Bachelor's degree in business, engineering or related discipline from a recognized program, plus a minimum of 5 years of related experience.Thorough knowledge of…
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