Bakery​/Deli Clerk

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Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Essential Job Functions:

• Prepare bakery and deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portions to prevent shrinkage.
• Recommend deli or bakery items to ensure customer satisfaction.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review "sell by" dates, and take necessary actions.
• Operate kitchen equipment properly.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping.
• Understand store layout and assist customers in locating products.
• Stay current with ads and promotions.
• Maintain knowledge of department products and respond to customer inquiries with suggestions.
• Monitor inventory levels and note discrepancies.
• Maintain proper temperatures in cases and coolers, and keep logs.
• Create a welcoming environment for customers.
• Adhere to food safety and safety procedures, reporting unsafe conditions.
• Inspect equipment and notify management of repairs needed.
• Report accidents involving customers or employees.
• Work cooperatively in a high-paced environment and manage conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience:

• Customer service skills
• Bakery or deli experience is helpful
• Retail experience

Based in Arizona, Fry’s Food Stores merged with The Kroger Company in 1983. We serve customers in over 120 stores across Arizona. As part of Kroger, we are committed to diversity, innovation, and creating positive experiences for our customers, communities, and team members.

We value people and strive to provide the resources you need to succeed at work and in life. Whether seeking a part-time role or a new career, apply today to join our Fry’s family!

The Kroger family offers comprehensive benefits supporting your well-being, including:

• Healthcare coverage (medical, dental, vision, prescriptions)
• Flexible scheduling with paid time off and holidays
• Emotional and financial support (counseling, financial tools)
• Associate discounts on various products
• Tuition reimbursement up to $21,000
• Growth opportunities through training and career pathways