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Job Description & How to Apply Below
Desktop Support Engineer (EUC)
Location:
Surat
Experience:
6 years to 12years
Interview Mode:
Online Drive
Interview Date: 5th Feb 26 (Thursday)
Interview Time: 10: 00 AM to 4: 00 PM
Must Have:
- ITIL Foundation Certified and expertise in ITIL processes.
- Well versed with Microsoft suite of applications like Excel, PowerPoint etc.
- knowledge of Windows 7 & Windows 10 administration, Active Directory, Group Policies, Office/Microsoft 365.
Good to have:
- Prior experience of supporting client environment, Desktop Support
Roles & Responsibilities :
- Hands on working experience of L2 End User Computing/Desktop Support
- Handling different types of printer related issues on day-to-day basis and installations of printers like Lexmark, Canon, HP, Zebra etc.
- Operating systems installation, maintenance, imaging & security patching
- - Asset & inventory management
- - Ensure that incidents and requests are handled according to agreed procedures, policies and standards and enhance customer satisfaction by constantly elevating service delivery SLAs
- - Prepare daily, weekly, fortnightly and monthly MIS reports pertaining to EUC domain.
15 years of Full time Education
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