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Job Description & How to Apply Below
Desktop Support Engineer (EUC)
Location:
Surat
Experience:
6 years to 12years
Interview Mode:
Online Drive
Interview Date: 5th Feb 26 (Thursday)
Interview Time: 10: 00 AM to 4: 00 PM
Must Have:
ITIL Foundation Certified and expertise in ITIL processes.
Well versed with Microsoft suite of applications like Excel, PowerPoint etc.
knowledge of Windows 7 & Windows 10 administration, Active Directory, Group Policies, Office/Microsoft 365.
Good to have:
Prior experience of supporting client environment, Desktop Support
Roles & Responsibilities :
Hands on working experience of L2 End User Computing/Desktop Support
Handling different types of printer related issues on day-to-day basis and installations of printers like Lexmark, Canon, HP, Zebra etc.
Operating systems installation, maintenance, imaging & security patching
Asset & inventory management
Ensure that incidents and requests are handled according to agreed procedures, policies and standards and enhance customer satisfaction by constantly elevating service delivery SLAs
Prepare daily, weekly, fortnightly and monthly MIS reports pertaining to EUC domain.
15 years of Full time Education
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