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Job Description & How to Apply Below
PT Global Jet Cargo (J&T Cargo) - Surabaya opened for a full-time Installation Technician position in Kejawaan Putih Tamba, Jawa Timur. Join our team now.
Persyaratan untuk peran ini:- Tersedia jam fleksibel
- Pengalaman kerja relevan 2-3 tahun
- Pelamar harus memiliki KTP
- Posisi ini perekrutan mendesak
- Mengelola tim instalasi dan vendor (internal & outsourcing) di Surabaya.
- Membangun dan menjaga kerja sama dengan teknisi inti serta kepala tim instalasi.
- Mengatur jadwal instalasi dan memastikan ketepatan waktu pengerjaan (T+1 / T+2).
- Menangani kendala instalasi seperti reschedule, rework, dan komplain pelanggan.
- Berkoordinasi dengan tim internal, CS, dan e-commerce/merchant sebagai PIC instalasi.
- Mengontrol cost instalasi, memonitor KPI, dan melaporkan operasional ke HO.
- Pengalaman instalasi/servis/after sales (AC, kulkas, mesin cuci, TV, dll).
- Memahami ekosistem teknisi lokal Indonesia (vendor, outsource, freelance).
- Berampuan handle masalah di lapangan, grup, dan via telepon.
- Bersedia kerja dengan jam fleksibel & intensitas tinggi.
- Pengalaman sebagai kepala tim instalasi / supervisor area / service point head menjadi nilai plus.
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