Retail Operational Manager

Job Responsibilities

• Collect daily sales reports from all assigned stores/areas.
• Ensure sales data is submitted on time, complete, and in the required format.
• Actively follow up with stores/areas that have not submitted reports.
• Serve as the first point of contact for daily sales data clarification before escalation to Head Office.
• Monitor sales performance regularly, including sales vs target, growth vs previous period, and underperforming stores/areas.
• Identify data anomalies, negative trends, or significant performance declines and escalates key issues to management.
• Communicate sales programs, promotions, and directives from Head Office to stores/areas.
• Coordinate with internal stakeholders including Retail Operations, Warehouse/Inventory, Marketing, and Finance.

• Minimum Bachelor’s degree in any major from a reputable university.
• At least 7 years of experience in retail sport shoes / fashion / apparel.
• Strong ability to analyze and manage sales data.
• Good communication, coordination, and interpersonal skills.
• Detail-oriented, well-organized, and able to work under tight deadlines.

CCM Holding, also known as PT Central Cipta Murdaya (CCM), is a leading Indonesian holding company established in 1984, with core industries including property, manufacturing, retail, beauty, IT, construction, and natural resources.