Inside Sales Representative

Basic Functions / Job Summary

Inside Sales Representatives drive AMSOIL sales growth within Dealer Sales business channels (Retail/Commercial). This is accomplished while performing three basic functions:

• Build strong relationships with Dealers coaching them on channel value proposition and benefits, service opportunities, resolve problems and identify product growth opportunities with accounts.
• Work directly with accounts regarding orders, production needs, delivery, special product requests/needs.
• Expand customer base by making initial contact with leads, introducing them to the AMSOIL program and benefits with the goal of transitioning them to a buying customer.

• Support Dealers with servicing accounts and building sales
  • Interact with Dealers mentoring them on ways to effectively service accounts, communicate with accounts, share program benefits and value proposition of channel.
  • Work closely with Dealers on larger accounts that have unique inventory or service needs.
  • Proactively contact Dealers using call campaigns to coach them on business building ideas. (new product launches, discount eligibility, account purchase behavior, promotions, etc.)
  • Support Dealer in working with an account on use of dispensing equipment, Oil Analysis or other unique service requests.
  • Recap Dealer and account interactions in CRM for future reference of other AMSOIL team members.
• Work closely with accounts to provide excellent service
  • Build relationship with accounts sharing relevant information about their account, order, program benefits, promotions, discounts etc.
  • Troubleshoot customer issues working with internal partners to resolve concerns.
  • Act as key contact for larger accounts to process purchase orders and track shipments ensuring customer expectations are met.
  • Identify product expansion opportunities and discuss with account/Dealer.
  • Proactively manage large account product orders ensuring package size and quantity is in appropriate DC at the right time.
  • Utilize AMSOIL resources to answer customers  program and technical questions.
  • Communicate relevant account interactions with Dealers to ensure alignment on account needs and service.
  • Document account and Dealer communication in CRM.
• Reach out to leads and convert to new AMSOIL customer
  • Reach out to all self-registered accounts to introduce AMSOIL, gain an understanding of their business, support in setting up accounts, provide product recommendations and process first order.
  • Follow up as needed with application, account credit or tax exemption.
  • Assign self-registered new accounts to certified AMSOIL Dealers to ensure a great hand-off for Dealer to service the customer.
• Program Enhancements
  • Share ideas for promotional events for accounts, enhancements to program benefits, etc.
  • Share ideas on additional training needs for Dealers regarding sales skills, business building ideas, products and program value proposition.
  • Share ideas for topics for Dealer webinars
• Additional Responsibilities:
  • Use multiple systems to access customer account information including: CRM, JDE, Dealer Zone, SPS, etc.
  • Participate in account onsite visits as requested or needed

Education and Experience:

• High School Diploma or equivalent required.
• 3+ years of experience in various service and sales roles or combined years of experience and business-related education.

• Paid time off and paid holidays each year
• Employee bonus program
• 401(k) with company match
• Paid life, short-term disability, and long-term disability insurance
• Competitive health benefits
• Health savings account (HSA) and flexible spending account (FSA) options
• Affordable group dental, vision, critical illness, and accident insurance
• Employee discount on product
• Corporate gym membership

If you have any questions or need assistance with the application process, please email:

Equal Opportunity Employer/Veterans/Disabled

AMSOIL is an Equal Employment Opportunity employer. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, physical or mental disability, medical condition, veteran status or any other factor determined to be unlawful by federal, state or local statutes.