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Chief Operating Officer

Job in Superior, Douglas County, Wisconsin, 54880, USA
Listing for: Superior Choice Credit Union
Full Time position
Listed on 2026-01-30
Job specializations:
  • Finance & Banking
    Financial Manager
  • Management
    Operations Manager, Financial Manager
Job Description & How to Apply Below

Overview

Superior Choice Credit Union started with 26 members and less than $100 in a grocery store in Superior, Wisconsin, in 1932, and has since grown to 38,100 members and 12 branches across Wisconsin and Minnesota. Rated #1 in customer service, the credit union prides itself on being a friend and a partner to both its members and the communities it serves.

Superior Choice CU offers a comprehensive range of financial products and services tailored to meet the diverse needs of its members. From personal banking solutions to business services, Superior Choice CU aims to empower its members with the tools and resources necessary to achieve their financial goals. The credit union is deeply committed to the communities it serves. Through financial education programs, sponsor ships, and volunteer efforts, Superior Choice CU actively contributes to local initiatives and promotes financial literacy among its members.

Position

Detail

With approximately $700 million in assets, Superior Choice Credit Union, located in Superior, Wisconsin, is currently in search of a senior financial services executive to serve as their Chief Operations Officer. Reporting directly to the President/CEO, the incoming executive will be charged with strategically leading the branch infrastructure and driving the sales and service culture of the credit union. The credit union is seeking someone with strong strategic acumen, and a keen ability to identify, isolate, and resolve operational weaknesses.

Additionally, the incoming executive will be experienced in both front- and back-office operations and have a fundamental understanding on the use of technology to streamline processes and procedures. The ideal candidate will instill a culture of accountability and have an appetite for a growth environment. Five plus years of senior leadership experience leading retail banking operations is required.

  • Strategically lead the branch infrastructure and drive the sales and service culture of the credit union.
  • Identify, isolate, and resolve operational weaknesses to improve efficiency and effectiveness.
  • Provide leadership across front- and back-office operations with a technology-enabled mindset to streamline processes.
  • Foster a culture of accountability and support growth in a dynamic environment.
  • Requirements:
    Five or more years of senior leadership experience in retail banking operations.
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