Security Events Lead

Job Description

Garda World Security Services is Now Hiring a Concierge Security Ambassador!

Join Garda World at an exciting time as we expand our Event Services Team! We are seeking dynamic and inspired individuals eager to make a difference in the security industry. Our specialized Events Team is known for delivering Best-in-Class Customer Service to high-end clients, and if you thrive in fast-paced, high-energy environments, we want you on our team.

As a Security Officer – Concierge, your primary focus will be customer service. You’ll interact with people across all shifts in a variety of settings. If you’re looking to be at the heart of exciting events and provide exceptional service, this role is for you!

• Location:
  
  Sunnyvale (Main Campus) Mountain View, and San Jose, CA
• Schedule:
  
  8 - 12 hours per shift
  • Must be available to work any day of the week and any shift (based on event scheduling).
• Competitive hourly wage of $23 / hour (Daily Pay is available for Garda World employees!)
• A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid holidays, disability coverage, and life insurance options.
• Career growth opportunities within Garda World’s Event & Campus Division
• Uniform provided at no cost

• Free food
  :
  The most frequently cited perk is access to Tech Clients world-class cafeterias and micro-kitchens, providing free meals, snacks, and drinks.
• Career development
  :
  Opportunities to learn and grow as a person while working on Tech campus.
• Valuable experience
  :
  Working for a major, high-profile company provides excellent, recognizable experience for your resume.
• Networking opportunities
  :
  The campus environment allows security officers to interact with a diverse mix of people, from employees to visitors, offering valuable networking opportunities.

• Serve as the primary on-site point of contact for event security operations, coordinating directly with the client’s event management team, site security, and Garda World supervisors.
• Assist in pre-event briefings, ensuring all event officers understand their roles, post assignments, and escalation procedures.
• Provide leadership and direction to event officers throughout each shift, acting as a working lead who supports both the client and Garda World management.
• Monitor event activity, crowd flow, and access points to maintain a safe, professional environment.
• Report and elevate incidents promptly through radio or Pixel to GSOC or on-site command.
• Maintain strong guest relations and represent Garda World in a professional, service-oriented manner.
• Collaborate with tech campus departments and event organizers to anticipate needs and adjust security coverage in real time.
• Complete detailed incident reports, event recaps, and post-event debriefs.
• Support logistics such as post setup, equipment checks, and roster tracking.
• Ability to navigate campus maps and direct guests, vendors, or staff efficiently.

• Authorized to work in the U.S.
• Able to provide documentation of High School Diploma or GED
• Must possess a valid California Guard Card and 32-hour BSIS training certificates (may be completed during onboarding if needed)
• Must be 21 years of age or older
• Valid CA driver’s license with clean driving record
• 1 year of security experience required; prior leadership, field training, or event lead experience preferred
• Excellent communication and customer service skills: must be articulate, professional, and approachable
• Comfortable using technology (radio, Pixel, phone apps, and computers)
• Strong problem-solving and decision-making skills under pressure
• Ability to work flexible schedules based on event timing and client needs

In the United States, Garda World Security remains the only guarding security company to be Certified by Great Place to Work
. Apply today – this could be more than a job! 26% of our corporate employees started as frontline workers.

If you’re ambitious…