Office Manager

Benefits

• Bonus based on performance
• Competitive salary
• Paid time off
• Training & development

Office Manager – Flooring & Home Improvement
Office

Location:

1298 Reamwood Ave, Sunnyvale, CA 94089

Employment Type: Full-Time with PTO

Salary Range: $25-$30/hr + bonus opportunities

Health Benefits: Stipend offered, if needed

Ready to Build Something Awesome? This isn’t just another desk job — it’s a front-row seat to helping grow the Floor Coverings International brand from the ground up in our hometown market.

We’re a family-owned, fast-growing flooring and home improvement company looking for a savvy, high-energy Office Manager to join us on the journey. You’ll wear multiple hats — from local marketing and event planning to running our daily operations — and your ideas will shape how we grow.

If you’re an organized go-getter who’s equal parts creative and customer-focused, this could be your dream job.

• Post fresh, engaging content on social (FB, Insta, Linked In, etc) that tells our story and highlights our work.
• Plan and host local events — home shows, farmers markets, vendor events.
• Coordinate with digital marketing partners to ensure we’re hitting the mark online and maximizing our return on ad spend — SEO, ads, web presence.
• Set up meet and greets for the Business Manager to build real relationships with realtors, property managers, contractors, and community organizations.

• Be the welcoming face and voice of our studio — answer calls, greet visitors, manage deliveries.
• Stay on top of the phone system so every call finds the right person.
• Turn website and phone leads into scheduled appointments.
• Order flooring & materials, manage logistics, and enter invoices into Quick Books.
• Help set up vendor/installer accounts, and support project scheduling.
• Keep us organized in Salesforce and Quick Books — from lead to close.
• Ensure every customer experience ends on a high note — follow-ups, thank-you notes, and review requests.

• 2+ years in office admin, customer service, or marketing (flooring or home services is a big plus).
• Comfortable being independent — you take initiative, stay on top of tasks, and keep things moving.
• A natural storyteller with a love for social media. Bonus: you dabble in content creation or editing.
• Tech-literate and willing to learn — especially with platforms like Salesforce, Quickbooks, Excel, Social Media, phone and payments systems.
• Organized, resourceful, and able to manage multiple balls in the air (without dropping any).
• A people-person — because creating great customer experiences is just who you are.
• Open to attending occasional weekend or after-hours events.
• Forklift experience would be nice, but not necessary.

• This is your chance to grow with a growing company — and help shape what it becomes.
• We’re family-owned and people-first — we care about craftsmanship, community, and culture.
• Your voice will be heard — we welcome ideas, not just task-doers.
• No two days are the same — and we mean that in the best way.
• Competitive pay, performance bonuses, and lots of room to grow your role over time.

Ahmad is the newest franchise owner of Floor Coverings International serving the Santa Clara area, and he couldn’t be more excited to bring his experience and passion to the community he has proudly called home for over 25 years.

With a professional background that spans software roles to founding and successfully operating four companies, Ahmad brings a wealth of knowledge, strategic thinking, and problem-solving expertise to his business. His entrepreneurial journey has shaped his commitment to excellence, efficiency, and—most importantly—delivering an outstanding customer experience. Ahmad is passionate about working directly with his clients and ensuring each one receives a truly stellar, personalized flooring experience from start to finish.

Ahmad has been married to his wife for 29 years, and together they have one grown son. Outside of work, he enjoys hiking, walking with his dogs, collecting vintage analog electronics, and listening to rock and roll. His deep roots in the Santa Clara community, combined with his diverse professional background, make him a trusted and dedicated partner for homeowners looking to enhance their spaces.

If you’re a proactive and organized professional with a passion for delivering exceptional service and contributing to a growing business, we want to hear from you! Apply today to become a key member of our Floor Coverings International family in the Santa Clara area.