Head of Customer Success — AI ROI Leader; NA
Job in
Sunnyvale, Santa Clara County, California, 94087, USA
Listed on 2026-02-01
Listing for:
eGain Corporation
Full Time
position Listed on 2026-02-01
Job specializations:
-
Management
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IT/Tech
Job Description & How to Apply Below
A leading AI knowledge management firm is seeking a Head of Customer Success for North America. This role involves nurturing strategic partnerships with C-suite executives to enhance customer engagement and implement AI ROI strategies. The ideal candidate has over 10 years of experience in customer success, understands the complexities of regulated industries, and excels in communication and strategic thinking. The position is based in Sunnyvale, CA, requiring in-office presence and offers significant responsibility in driving client outcomes and satisfaction.
This is a key role for shaping AI transformation in customer operations.
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