Office Manager

Direct the overall activities of the office to continually serve the customers within our target market in an extraordinary manner so that our brand name and reputation will flourish.

Responsibilities:

• Build and lead teams, and deliver superior customer service.
• Recruit, interview, and hire the branch sales, service, and office staff.
• Ensure that all branch personnel perform their job duties in a safe manner and that they take all reasonable precautions to avoid work related accidents.
• Hold regular and frequent safety discussions to continually reinforce the safety.
• Direct the development and implementation of all sales/marketing strategies utilized by the office.
• Oversee office functions including phone service standards and clerical services.
• Evaluate performance and administer disciplinary actions consistent with company policy.
• Be a good team player.

Education and Experience Requirements

• Speaking English and Spanish is a must.
• High School graduate with good administrative skills or six months to one year of related experience and/or training.
• 2-3 years of business management experience preferred.
• Sales management strongly preferred.
• Experience setting and surpassing aggressive sales, service, and profit goals.
• Job requires travel as necessary for training purposes.
• Able to use and manage social media, i.e. Twitter, Facebook, Instagram.

Knowledge, Skills and Abilities

• Possess and apply knowledge of management skills in the completion of ongoing tasks and projects.
• Demonstrate knowledge of organizational business practices, issues faced, and problem resolution.

Secondary Responsibilities

• If necessary, fill in during staff absences.
• Perform other reasonable, related duties as assigned or requested.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

In addition to a flexible work schedule, being a Merry Maids team member has many benefits:

• Weekly pay*
• Paid training
• Use of company car or paid mileage for personal vehicle*

This franchise is independently owned and operated by a Merry Maids franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The Service Master Company, LLC.