Sr. Director, Engineering Programs

Job Category

Program & Project Management

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We’re seeking a highly accomplished and results-driven Senior Director, Engineering Programs to architect and lead enterprise-scale portfolio governance and execution across our Product Engineering organization. In this pivotal role, you’ll drive execution strategy, operational excellence, and organizational alignment for complex, cross-functional programs that deliver measurable business impact. You’ll be both a hands‑on expert – leading our most critical programs – and a strategic leader who builds and guides a high-performing team of technical program managers.

• Strategic Program Leadership:
  Architect and drive the full operating framework for a portfolio of complex programs, ensuring alignment with Salesforce's strategic priorities and demonstrating significant business impact.
• Portfolio Management & Execution:
  Directly lead and manage a portfolio of high-visibility programs from concept through deployment. Define program scope, facilitate critical analyses, develop comprehensive business cases, charters, and fit-for-purpose execution plans.
• Operational Excellence & Process Ownership:
  Champion and institutionalize best-in-class delivery practices across development teams. Drive continuous improvement by owning and optimizing processes, tools, and communication channels, leveraging metrics, and leading regular, high-impact retrospectives.
• Executive Alignment and Communication:
  Partner strategically with executive and senior leadership across Engineering, Product, and Business teams to align roadmaps, prioritize initiatives, negotiate technical trade-offs, and facilitate critical decision-making. Present crisp, regular updates on program health, risk assessment, and dependency management to executive steering committees.
• Risk and Dependency Management:
  Proactively identify, analyze, and mitigate complex cross-program risks and dependencies that span multiple teams and organizations, ensuring clear communication of impact and proposed resolution paths to all stakeholders.
• Performance Tracking:
  Define, track, and communicate key Program KPIs and Portfolio Objectives and Key Results, providing transparent reporting that measures progress against strategic business outcomes.
• Cross-Organizational Influence:
  Cultivate deep, positive, and influential relationships with senior business leaders and technical teams across organizational boundaries, effectively prioritizing, unblocking, and removing systemic cross-team impediments at scale.

• Education:
  
  Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience leading complex software development programs.
• Experience:
  
  10-12+ years of progressive experience in Technical Program Management within a large-scale, enterprise software environment, demonstrating a proven ability to lead and deliver multi-year, strategic programs across multiple organizational boundaries.
• Technical Acumen:
  Deep understanding of modern software architecture, cloud platforms (ideally the Salesforce Platform), and the technical complexities inherent in a global, highly available system. Solid background in enterprise software development cycle.
• Strategic Vision:
  Demonstrated strong technical and business vision, with the ability to translate complex strategic objectives into clear, executable…