Senior Business Systems Support Lead

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Core Weave is The Essential Cloud for AI™. Built for pioneers by pioneers, Core Weave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, Core Weave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, Core Weave became a publicly traded company (Nasdaq: CRWV) in March 2025.

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As the Senior Business Systems Support Lead, you’ll oversee the stability and continuous improvement of core business systems across Finance, Accounting, and Operations. You’ll combine hands‑on technical expertise with leadership of global/offshore teams to deliver efficient, scalable, and compliant solutions.

The Senior Business Systems Support Lead is a technical leadership role responsible for the stability, optimization, and continuous improvement of business systems across Finance, Accounting, and Operations. The role combines technical expertise in system configuration and integration with strong leadership of global/offshore resources. This position is accountable for developing scalable intake and classification processes, ensuring effective prioritization, and driving innovation through automation and AI.

• Develop and maintain intake, triage, and classification processes to improve efficiency and prevent recurring issues.
• Collaborate with business stakeholders to align support and optimization activities with broader system roadmaps and business strategies.
• Establish and monitor KPIs for system performance, resource effectiveness, and stakeholder satisfaction.
• Troubleshoot production issues, help close‑related activities and maintain tight SLAs.
• Configure incremental changes to workflows, saved searches, dashboards with a constant focus on quality.
• Follow IT SOX processes – Access controls, Change management, Quarterly Access reviews, leveraging tools like Fastpath.
• Identify and implement AI, automation, and self‑service opportunities to reduce manual work and improve user experience.

• 5+ years as a Net Suite Administrator or Analyst, with at least 1 year as a lead.
• Bachelor’s degree in Information Systems, Computer Science, Finance, or related field is preferred.
• Proven experience managing global/offshore technical teams.
• Strong knowledge of intake and triage frameworks; experience implementing ITSM or similar practices in an IT business systems context.
• Ability to create/modify fields, Saved Searches, reports, PDF forms and help close processes.
• Good knowledge of key modules in Net Suite – ARM, Fixed Assets, Inventory, Lease Accounting, Procurement, Squareworks.
• Proven ability to work independently with strong problem‑solving and root cause identification skills.
• Ability to adhere to SOX compliance requirements in access controls, change management, user access review reports. Gather audit evidence and reports for SOX compliance.
• Additional experience as admin for Ramp, Navan, Coupa, SFDC, etc. is a plus.

• You love to create reliable and stable business systems performance across all domains.
• You’re curious about using automation to reduce recurring issues through systemic fixes and process improvements.
• You’re an expert in delivering with stakeholders across Finance, HR, Operations, and GTM.

At Core Weave, we work hard, have fun, and move fast! We’re in an exciting stage of hyper‑growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:
Be Curious at Your Core, Act Like an Owner, Empower Employees, Deliver Best‑in‑Class Client Experiences, Achieve More Together. We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex…