Customer Engineer, Platform, Strategic AI and ISV, Cloud

Customer Engineer, Platform, Strategic AI and ISV, Cloud

Google - Sunnyvale, CA, USA;
San Francisco, CA, USA

Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud-native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.
• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.

• Experience selling technical solutions in one or more of the following: infrastructure modernization, application modernization, data management, data analytics, Cloud AI, networking, migrations, security.
• Experience building long-term technical strategies to uncover new workloads with customers.
• Experience migrating applications and services to cloud platforms.
• Experience with security concepts (e.g., encryption, identity management, access control, attack vectors, pen testing).

• Develop and own the technical account plan and strategy, participating in planning and supporting specific business motions.
• Combine sales, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through demos, pilots, and in-depth workshops.
• Architect cross‑pillar solutions, drive technical wins, and define initial delivery plans for customers. Continue to lead the technical engagement in the solution phase.
• Facilitate the post‑sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
• Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.
• Experience driving the entire business cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem‑solving key technical issues for our customers.

You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Platform Customer Engineer (CE), you will partner with technical sales teams to differentiate Google Cloud to our customers. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical‑led conversations to understand their business issues. You will troubleshoot technical questions and roadblocks, engage in proofs of concepts and demos, and use your expertise to architect cross‑pillar cloud solutions that solve these business issues.

You will drive the technical win and define the delivery and consumption plans. You will use your presentation skills to engage with technical and business leaders, and persuasively present practical and useful solutions on Google Cloud. You have excellent technical, communication and organizational skills. Additionally, you will focus on identifying, pursuing, and winning new business workloads and driving within existing ones.

You will have a breadth of technical expertise, spanning infrastructure modernization, application modernization, data analytics and more. You will blend sales expertise, market knowledge and direct technical engagement to prove the value of the Google Cloud portfolio.

The US base salary range for this full‑time position is $147,000‑$218,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work…