Practice Customer Engineer, Cloud AI, Cloud

Applicants in San Francisco:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act. In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees.

Benefits for this role include:

• Health, dental, vision, life, disability insurance
• 401(k) with company match
• 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• 40 hours/year sick time (statutory, where applicable); 5 days/event discretionary
• 28-30 weeks of Maternity Leave (Short-Term Disability + Baby Bonding)
• 18 weeks of Baby Bonding Leave
• 13 paid holiday days per year

Note:

By applying to this position you will have an opportunity to share your preferred working location from the following:
Sunnyvale, CA, USA;
Seattle, WA, USA;
San Francisco, CA, USA
.

• Bachelor's degree or equivalent practical experience.
• 4 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with AI agent orchestration frameworks (e.g., Lang Graph, CrewAI, Auto Gen), agentic design patterns (e.g., tool-use, multi-agent collaboration), and integrating models into autonomous workflows via advanced API prompting or RAG.
• Experience with machine learning model development or deployment.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.
• Experience using programming languages (e.g., Python, JavaScript/Type Script) to demo, prototype, or workshop with customers.

• Master's degree in Computer Science, Engineering, Mathematics, or a technical field.
• Experience building machine learning solutions and leveraging specific machine learning architectures (e.g., deep learning, LSTM, convolutional networks).
• Experience architecting and developing software or infrastructure for scalable, distributed systems.
• Experience learning and working with new emerging technologies, methodologies, and solutions in the cloud/IT technology space.
• Experience with deep learning frameworks (e.g., PyTorch, Tensor Flow, Jax, Ray), AI accelerators (e.g., TPUs, GPUs), model architectures (e.g., encoders, decoders, transformers), or using machine learning APIs.

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers.

You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Practice Customer Engineer (CE) with a specialty in Cloud AI, you will partner with technical sales teams to differentiate Google Cloud to our customers. You will serve as a technical expert responsible for accelerating technical wins and adoption of specialized workloads. You will leverage your expertise in our product areas, in partnership with Platform CEs, to be writing code to develop prototypes, proofs-of-concept, and demos to sell new, highly specialized solutions to customers.

You will solve AI-centered customer issues and provide a critical feedback loop to influence product development.

You will have excellent organizational, communication, and presentation skills, engaging with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will blend business expertise, market knowledge, and technical engagement to prove the value of the Google Cloud portfolio.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge…