UI​/UX Product Designer

This blended role combines the strategic responsibilities of a Product Manager with the creative and technical expertise of a UI/UX Designer. You will own the end-to-end product lifecycle—from ideation and requirements gathering to design, development, and launch—while ensuring that every product delivers a seamless and delightful user experience.

• Conduct market research, user interviews, and surveys to identify customer needs and prioritize features.
• Translate business requirements into user stories detailing actionable product specifications. Work closely with development and QA to address questions, clarify use cases
• Develop and maintain product roadmaps aligned with company objectives.
• Manage vendor selection and oversee implementation for third-party integrations.
• Collaborate with marketing on product positioning, messaging, and launch campaigns.
• Coordinate with operations to ensure readiness for new releases, including training and support.
• Track project progress, manage risks, and ensure timely delivery within scope and budget.
• Lead release planning and maintain communication plans for stakeholders.

• Define UX strategy across web and mobile platforms.
• Create user flows, wireframes, high-fidelity mockups, and interactive prototypes.
• Think through corner cases and negative scenarios
• Establish and maintain design systems, including typography, color palettes, and iconography.
• Ensure responsive design principles are applied across all interfaces.
• Conduct usability testing and iterate designs based on feedback.
• Produce assets for web applications, marketing campaigns, and social media.
• Stay current with design trends and continuously improve design processes.

• BA/BS degree in Design, Computer Science, or related field.
• 3–5 years of experience in product management and UI/UX design.
• Proven track record of delivering web/mobile applications from concept to launch.
• Proficiency in design tools (Figma, Adobe Creative Suite, Excalidraw, UXPin) and prototyping platforms.
• Demonstrated capability to appropriately leverage AI for enhanced productivity.
• Strong analytical and decision-making skills; ability to work with limited data.
• Excellent communication and influencing skills across cross-functional teams. Demonstrated strong writing

• Ability to manage multiple projects and meet deadlines.

• PMP or equivalent project management certification.
• Knowledge of the five Bay Area counties that comprise the MLSL service area.
• Working knowledge of Azure .NET environment.
• Background in software development processes and agile methodologies.

• Product adoption rate and user engagement metrics.
• User satisfaction scores (e.g., NPS, usability ratings).
• Consistency and quality of UI/UX design across platforms.
• Cross-functional collaboration effectiveness and stakeholder feedback.
• Reduction in design-related defects and post-launch issues.
• Achievement of roadmap objectives within defined timelines and budgets.