Business Analyst RPA Engineer

Job Description

Exp with RPA is a must

• Work closely with the business team to understand and document the business requirements
• Collaborate and communicate with implementation team to clarify requirements and report issues through multiple channels of bug tracking system, email, chat, and meetings.
• Trouble shoot issues reported by end users, perform detailed analysis, determine root cause, replicate issues and drive them to closure
• Provide timely support for internal system users with data fix, user error correction, system knowledge sharing, and finding workarounds.
• Work closely with business users in many different organizations, both within and outside Apple to understand functional requirements and create effective test cases.
• Perform in depth user acceptance testing for releases and urgent system patches.
• Provide timely updates and elevate critical risks to project and management teams.
• Create system user training materials and document release notes.
• The ideal candidate will be motivated and comfortable working in an extremely fast paced environment with strong analytical and coordination skills to handle a variety of activities.

• Ability to learn a new business domain and build subject matter expertise in a short period
• Proven experience creating effective test cases and performing black-box testing
• Demonstrated ability to complete multiple tasks under pressure without direct supervision
• Thinks of the customer/user experience first, then aligns technology as an enabler
• Excellent written and oral communication skills
• Excellent teamwork skills and highly flexible
• High level of professionalism, energy and sense of urgency to “make things happen”
• Must Have : RPA, BA

Salary Range: $70,000-$130,000 a year