Principal TPM, Alexa Connections

Job  |  Services LLC

Are you ready to be at the forefront of Agentic AI innovation and redefine the future of communication? Join our team as a Principal TPM and lead futuristic initiatives that will shape the next generation of intelligent, conversational experiences. In this role, you'll work at the intersection of disruptive AI technologies and real‑world impact, making a difference for millions of customers.

You'll collaborate with a team of passionate professionals who are as excited about innovation as you are, and together, you'll push the boundaries of what's possible with Alexa+.

As a Principal TPM, you'll drive the development of next-generation features powered by advanced AI technologies, including Generative, Agentic, and Real-time AI. You'll work closely with cross‑functional teams, including product management, design, and data science, to design and deliver innovative solutions that leverage these AI technologies to enable seamless, intelligent experiences. You'll also lead the integration of these advanced AI systems into Alexa's core capabilities, ensuring a seamless and intuitive user experience.

• 10+ years of technical product or program management experience
• 10+ years of working directly with engineering teams experience
• 5+ years of software development experience
• Experience managing programs across cross‑functional teams, building processes and coordinating release schedules
• Experience building and scaling consumer‑facing features and experiences

• 10+ years of hands‑on work managing complex technology projects experience
• Experience managing projects across cross‑functional teams, building sustainable processes and coordinating release schedules
• Experience with iteratively launching customer features with rapid experimentation

• Lead communications initiatives across sync, async, contacts management, device software and common services.
• Partner with engineering teams, leadership, product management, and UX to ensure we're building the best customer experience using innovative technologies.
• Serve as the POC for broader Alexa+ mechanisms like LRs, Deep Dives, Product Days.
• Stakeholder management across Alexa and partner teams and manage executive level communications.
• Lead the roadmap prioritization process.
• Manage cross‑functional quality initiatives like CPDR deep dives and fixes.
• Establish and improve processes for managing complex, cross‑functional programs and coordinating release schedules.

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below). for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.