ServiceNow Solutions Architect
Job in
Sunnyvale, Santa Clara County, California, 94087, USA
Listed on 2026-01-12
Listing for:
Delta System & Software, Inc.
Full Time
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager, Systems Analyst, Cloud Computing
Job Description & How to Apply Below
Job Title: Service Now ITSM Solutions Architect
Location: Sunnyvale, CA (Onsite)
About the RoleWe are looking for a Service Now ITSM Solutions Architect who can maximize the value of our Moveworks conversational AI integration and prepare Service Now for next‑generation agentic AI adoption. This role is pivotal in driving platform improvements, closing gaps, and ensuring Service Now evolves into a future‑ready solution that enhances employee experience and productivity.
Qualifications- 10+ years of experience with Service Now ITSM in solutioning, design, and delivery.
- Proven expertise in optimizing Service Now for conversational AI platforms like Moveworks.
- Strong knowledge of Predictive Intelligence, Now Assist, and scoped app development.
- Experience in platform upgrades, feature roadmaps, and adoption planning.
- Excellent stakeholder management, communication, and change management skills.
- Ability to conduct POCs, training, and enablement sessions for technical and non‑technical teams.
Mid‑Senior level
Employment typeContract
Job functionInformation Technology
IndustriesIT Services and IT Consulting
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